Evidence map›Paper›PMID 41663592›Full record

Trial reportNature medicine2026

Reliability of LLMs as medical assistants for the general public: a randomized preregistered study.

Andrew M Bean, Rebecca Elizabeth Payne, Guy Parsons, Hannah Rose Kirk, Juan Ciro, Rafael Mosquera-Gómez, Sara Hincapié M, Aruna S Ekanayaka, Lionel Tarassenko, Luc Rocher and 1 more

Erratum issuedAbstract readRandomized Controlled Trial
In one paragraph

Trial report in Nature medicine, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 34 papers.

0numbers the graph read from it
0cells of the map it votes in
34citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

34 citing papers in PubMed.

  1. Trial
  2. Article
  3. Article
  4. Accountability for large language models in health care.Bulletin of the World Health Organization · 2026
    Article
  5. Article
  6. What Are Physicians For? How Psychiatry's Competencies Endure Into the Age of AI.Academic psychiatry : the journal of the American Association of Directors of Psychiatric Residency Training and the Association for Academic Psychiatry · 2026
    Article
  7. Review
  8. Article
  9. Review
  10. Article
  11. Review
  12. Article
  13. Article
  14. Article
  15. Observational
  16. Article
  17. [Tele-emergency physicians-a cost-benefit analysis].Medizinische Klinik, Intensivmedizin und Notfallmedizin · 2026
    Review
  18. Article
  19. Article
  20. Review
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

11 authors.

Andrew M BeanOxford Internet Institute, University of Oxford, Oxford, UK.ORCID http://orcid.org/0000-0001-8439-5975
Rebecca Elizabeth PayneNuffield Department of Primary Health Care Sciences, University of Oxford, Oxford, UK.ORCID http://orcid.org/0000-0002-8954-7584
Guy ParsonsOxford Internet Institute, University of Oxford, Oxford, UK.ORCID http://orcid.org/0000-0001-5786-2750
Hannah Rose KirkOxford Internet Institute, University of Oxford, Oxford, UK.
Juan CiroContextual AI, Mountain View, CA, USA.
Rafael Mosquera-GómezMLCommons, San Francisco, CA, USA.ORCID http://orcid.org/0009-0009-0812-6330
Sara Hincapié MMLCommons, San Francisco, CA, USA.
Aruna S EkanayakaBirmingham Women's and Children's NHS Foundation Trust, Birmingham, UK.ORCID http://orcid.org/0000-0001-5952-1335
Lionel TarassenkoInstitute of Biomedical Engineering, University of Oxford, Oxford, UK.
Luc RocherOxford Internet Institute, University of Oxford, Oxford, UK.ORCID http://orcid.org/0000-0002-9956-1187
Adam MahdiOxford Internet Institute, University of Oxford, Oxford, UK. adam.mahdi@oii.ox.ac.uk.ORCID http://orcid.org/0000-0002-2329-4457

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Global healthcare providers are exploring the use of large language models (LLMs) to provide medical advice to the public. LLMs now achieve nearly perfect scores on medical licensing exams, but this does not necessarily translate to accurate performance in real-world settings. We tested whether LLMs can assist members of the public in identifying underlying conditions and choosing a course of action (disposition) in ten medical scenarios in a controlled study with 1,298 participants. Participants were randomly assigned to receive assistance from an LLM (GPT-4o, Llama 3, Command R+) or a source of their choice (control). Tested alone, LLMs complete the scenarios accurately, correctly identifying conditions in 94.9% of cases and disposition in 56.3% on average. However, participants using the same LLMs identified relevant conditions in fewer than 34.5% of cases and disposition in fewer than 44.2%, both no better than the control group. We identify user interactions as a challenge to the deployment of LLMs for medical advice. Standard benchmarks for medical knowledge and simulated patient interactions do not predict the failures we find with human participants. Moving forward, we recommend systematic human user testing to evaluate interactive capabilities before public deployments in healthcare.

Indexed as

Large Language ModelsAdultFemaleHumansMaleReproducibility of Results

Identifiers

PMID41663592
PMCPMC12920132

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.