ArticleDiscover health systems2026
A systemic longitudinal case study of the eMed GP at hand digital first primary care model.
Article in Discover health systems, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
1 citing paper in PubMed.
- Telehealth Use and Satisfaction in Primary and Mental Health Care Across 9 High-Income Countries.Mayo Clinic proceedings. Digital health · 2026Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The shift toward digital-first healthcare models presents both opportunities and challenges for health systems worldwide. This case study critically examines the evolution of eMed GP at Hand (formerly Babylon GP at Hand) within the NHS, tracing its journey from an innovative digital provider to the largest GP practice in England, and ultimately, its downsizing. By bringing together an analysis of reviews, media coverage, and existing research, the study evaluates the model's impact on accessibility, continuity of care, and health inequalities. Findings reveal that while the digital-first approach improved access for younger, healthier populations, it inadequately served vulnerable groups, such as the elderly and those with complex conditions. The study also highlights systemic challenges, such as limitations in Babylon's business model, regulatory gaps in digital health oversight, and the complexities of integrating private sector innovation within public healthcare systems. These insights emphasise the necessity for robust regulation, tailored digital solutions, and a complementary relationship between digital and traditional care models to ensure sustainable and equitable healthcare delivery.
Identifiers
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.