Evidence map›Paper›PMID 41624413›Full record

ArticleJournal of patient experience2026

Measuring the Impact of Humanistic Care: A Six-Item Scale to Enhance Patient Trust.

Chris Brainard, Amber Maraccini

Abstract read
In one paragraph

Article in Journal of patient experience, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

Chris BrainardOffice of Patient Experience and Engagement (OPXE), University of Alabama, Birmingham, Birmingham, AL, USA.
Amber MaracciniAdvisory Services, Medallia, San Francisco, CA, USA.ORCID https://orcid.org/0009-0008-8836-7013

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

UAB Medicine, a leading health system serving over 1.5 million patients annually, conducted a study to identify factors driving trust in primary care and family medicine. This joint initiative between UAB's Office of Patient Experience and Engagement, Department of Primary Care and Family Medicine, and the School of Health Professions aimed to measure trust and develop behavior-based guidelines to enhance patient interactions. Findings from the 2-phase study highlighted that clinicians who demonstrate concern, address patient questions, and remain fully present during encounters are significantly more likely to foster patient satisfaction. By operationalizing trust through observable clinician behaviors, this work extends beyond measurement to inform practical, scalable strategies for strengthening humanistic care. Building on these insights, UAB Medicine is expanding this work to examine trust-building across additional specialties to strengthen health outcomes.

Indexed as

healthcare consumerismhumanizing healthcarepatient experiencetrust

Identifiers

PMID41624413
PMCPMC12855740

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.