Evidence map›Paper›PMID 41624410›Full record

ArticleJournal of patient experience2026

Assessment of Patient Satisfaction Levels and Determinants in Outpatient Clinics of Ministry of Health Tertiary Hospitals in Saudi Arabia: A Survey Analysis.

Mervat M El Dalatony, Abdulrahman O Almalki, Abdulhakim M Alabdulmunim, Ghaida A Alzayer, Ghofran H Sulaimani, Jumanah A Alhazmi, Mashael M Almutawaa, Noura M Al-Shehri, Mohammed S Aldossary

Abstract read
In one paragraph

Article in Journal of patient experience, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Mervat M El DalatonyPublic Health & Community Medicine Department, Faculty of Medicine, Menoufia University, Shebin Elkom, Egypt.ORCID https://orcid.org/0000-0002-2399-439X
Abdulrahman O AlmalkiPatient Experience Center, Ministry of Health, Riyadh, Saudi Arabia.
Abdulhakim M AlabdulmunimGeneral Directorate of Quality and Patient Safety, Ministry of Health, Riyadh, Saudi Arabia.ORCID https://orcid.org/0009-0007-7124-1935
Ghaida A AlzayerHealth Support Services Center, Ministry of Health, Riyadh, Saudi Arabia.ORCID https://orcid.org/0009-0004-5847-6068
Ghofran H SulaimaniPublic Health Operations Center (PHOC), Ministry of Health, Riyadh, Saudi Arabia.
Jumanah A AlhazmiGlobal Center for Mass Gathering Medicine, Ministry of Health, Riyadh, Saudi Arabia.
Mashael M AlmutawaaAl-Rass General Hospital, Qassim Health Cluster, Ministry of Health, Riyadh, Saudi Arabia.
Noura M Al-ShehriGeneral Directorate of Infectious Diseases Control, Ministry of Health, Riyadh, Saudi Arabia.ORCID https://orcid.org/0009-0006-6479-1536
Mohammed S AldossaryGeneral Directorate of Research and Studies, Ministry of Health, Riyadh, Saudi Arabia.ORCID https://orcid.org/0000-0002-0380-7905

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Patient satisfaction is key in determining healthcare quality and essential in Saudi Arabia's Vision 2030 healthcare transformation. This study assessed outpatient satisfaction with healthcare services across Saudi Arabia. This is a secondary analysis of a nationwide, cross-sectional, standardized, self-administered Press-Ganey survey from various regions of Saudi Arabia. Patient satisfaction was measured across 10 domains across healthcare services with a 5-point Likert scale, which was then converted to a percentage-based mean score. Statistical analyses were done using SPSS, with results considered statistically significant at

Indexed as

demographic disparitiesgender differenceshealthcare qualityoutpatient carepatient satisfactionregional variationsSaudi ArabiaVision 2030

Identifiers

PMID41624410
PMCPMC12855723

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.