ArticleBMC public health2026
The role of the National Health Insurance Scheme in strengthening delivery of health services among the elderly at district level in Zambia: a qualitative case study.
Article in BMC public health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
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1 citing paper in PubMed.
- High early mortality and contributing factors in seropositive neuromyelitis optica spectrum disorder at a tertiary hospital in Zambia.Multiple sclerosis and related disorders · 2026Article
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Abstract
backgroundIn recent years, the international health discourse has increasingly focused on achieving universal health coverage (UHC) through the provision of health insurance. Low- and middle-income countries (LMICs), such as Zambia, have adopted national health insurance schemes to improve health service delivery among their citizens. This study explored the role of Zambia's National Health Insurance Scheme (NHIS) in strengthening the delivery of health services to the elderly at the district level in Zambia.
methodsThe study employed a qualitative case approach, and purposive sampling was used to select 22 participants for in-depth and key informant interviews. These included 14 elderly NHIS members, 6 staff members from health insurance facilities, and 2 NHIMA provincial office managers. The data was analysed using a thematic analysis approach. This was achieved by identifying patterns in service delivery and user experiences in accessing health services.
resultsThe study findings revealed that the National Health Insurance Scheme (NHIS) has improved healthcare access for the elderly by offering affordable and increasing utilisation of services through accrediting facilities and reducing financial risks. Outreach efforts have helped register elderly members directly from their homes. However, challenges remain, including medication shortages, inadequate healthcare providers, long-distance travel, and system inefficiencies. The strategies to address the challenges include the government increasing medical subsidies, improving monitoring of the NHIS fund, policy reform to enhance equitable elderly care, and health infrastructure expansion.
conclusionWhile NHIS might have enhanced health service access among the elderly, service-related gaps still hinder its optimal effect. The challenges include limited health facility accreditation, shortages of medicines, and weak governance. Overcoming the barriers requires ethical NHIS reforms that promote better accreditation of healthcare, increased funding for improved infrastructure, and universal availability of medical services.
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