Evidence map›Paper›PMID 41589742›Full record

ArticleInternational journal of qualitative studies on health and well-being2026

The benefits and future potential of generative artificial intelligence (GAI) on mental health: a Delphi study.

Chit Thet Lal Oo, Walton Wider, Nicholas Tze Ping Pang, Eugene Boon Yau Koh, Rajkumar Krishnan Vasanthi, Khine Zar Zar Thet, Rodrigo Ramalho, Bilge Nur Özdemir, Kashmine Mahboob

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In one paragraph

Article in International journal of qualitative studies on health and well-being, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Chit Thet Lal OoFaculty of Business and Communications, INTI International University, Nilai, Malaysia.
Walton WiderFaculty of Business and Communications, INTI International University, Nilai, Malaysia.ORCID 0000-0002-0369-4082
Nicholas Tze Ping PangFaculty of Medicine & Health Sciences, Universiti Malaysia Sabah, Kota Kinabalu, Malaysia.
Eugene Boon Yau KohDepartment of Psychiatry, Universiti Putra Malaysia, Serdang, Malaysia.
Rajkumar Krishnan VasanthiFaculty of Health and Life Sciences, INTI International University, Nilai, Malaysia.
Khine Zar Zar ThetFaculty of Business and Communications, INTI International University, Nilai, Malaysia.
Rodrigo RamalhoFaculty of Medical and Health Sciences, University of Auckland, Auckland, New Zealand.
Bilge Nur ÖzdemirEmergency Medicine Department, Atatürk State Hospital, Antalya, Turkey.
Kashmine MahboobDepartment of Psychiatry, Ayub Teaching Hospital, Abbottabad, Pakistan.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

purposeThis study explores expert consensus on the benefits and future potential of generative artificial intelligence (GAI) in mental health care, using the Technology Acceptance Model (TAM) to interpret these perceptions.

methodsA two-round Delphi study using a mixed-methods design was conducted with 15 purposively selected experts in psychiatry, clinical psychology, counselling, and digital mental health. Round 1 gathered open-ended responses that were thematically analysed to identify benefit and future-potential dimensions. In Round 2, experts ranked these dimensions, and consensus was assessed using Kendall's coefficient of concordance.

resultsTwenty-eight themes were identified across eight benefit dimensions, and 29 themes across eight future-potential dimensions. Statistically significant consensus was achieved for both benefits (W = 0.145, DISCUSSION: Experts perceived GAI as a transformative adjunct to mental health practice, particularly in expanding access, supporting personalised care, and augmenting professional capacity. Adoption is contingent on usability, transparency, trust, and robust ethical governance to ensure equitable and human-centred integration.

Indexed as

Generative Artificial IntelligenceMental HealthPsychiatryPsychology, ClinicalConsensusDelphi TechniqueHumansSurveys and QuestionnairesDelphi methodethical AI integrationGenerative artificial intelligencelong-term digital health strategymental health care services

Identifiers

PMID41589742
PMCPMC12849804

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.