ArticleThe Permanente journal2026
Informing the Development of a High-Quality Emergency Department Discharge Process: Insights From Patients and Practitioners.
Article in The Permanente journal, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Authors and funding
5 authors.
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Abstract
backgroundThe emergency department (ED) discharge process in British Columbia (BC), Canada is inconsistent across multiple health authorities, leading to variability in patient experiences and outcomes. This study aimed to identify key factors for a high-quality ED discharge process across BC.
methodsA qualitative study was conducted with 21 patient participants and ED health care practitioners through semistructured Zoom interviews. Transcripts were thematically analyzed.
resultsKey recommendations included providing standardized discharge resources in multiple languages, generating automated discharge summaries, involving caregivers for continuity of care, ensuring time to answer patient questions, integrating follow-up reminders via text, and improving connections to social resources. A cultural shift emphasizing collaboration among ED leaders, clinicians, patient participants, and electronic health record developers is needed to enhance discharge practices.
conclusionInsights from diverse partners highlight actionable steps to improve ED discharge in BC. Health care authorities and hospitals should support the adoption of best practices to enhance patient care and outcomes. Several actionable items were identified for implementation and/or further investigation.
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