Evidence map›Paper›PMID 41520204›Full record

ArticleCroatian medical journal2026

Can medical assistants help improve family medicine practices in Croatia?

Drago Baković, Vanja Pintarić Japec, Anita Struški, Ino Protrka, Juraj Jug

Abstract read
In one paragraph

Article in Croatian medical journal, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Drago Baković
Vanja Pintarić Japec
Anita Struški
Ino Protrka
Juraj JugJuraj Jug, Krapinska 45, 10000 Zagreb, Croatia, juraj.jug@dzz-zapad.hr.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

aimTo evaluate whether adding a medical assistant (MA) during team substitutions improves workload, access to care, preventive activities, and staff-reported working conditions in Zagreb family medicine practices.

methodsThis case-control study involved 60 family medicine practices: 30 with an integrated MA during summer vacation team substitutions and 30 controls. Patient contacts, task distribution, and health care professionals' feedback were assessed. The MAs involved were medical or nursing students in their final years, who undertook non-medical tasks under supervision by health care staff.

resultsTeams with an MA demonstrated a significant 10.55% increase in total patient contacts, responded to significantly more patient emails and phone calls, and performed significantly more preventive and chronic disease panels. Furthermore, MAs in these teams resolved up to 39% of consultations without the need for patients to directly contact health personnel. Healthcare professionals in these teams reported improved job satisfaction, reduced work-related stress, and better overall working conditions than the control group.

conclusionIntegrating an MA during team substitutions is a promising strategy for enhancing operational efficiency and improving health care standards in family medicine practices. MAs have the potential to address administrative challenges and promote patient-centered care.

Indexed as

Family PracticeCase-Control StudiesCroatiaFemaleHumansJob SatisfactionWorking ConditionsWorkload

Identifiers

PMID41520204
PMCPMC12835998

What OpenQuestion holds

Textmetadata
LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.