Evidence map›Paper›PMID 41501780›Full record

ArticleBMC health services research2026

Hospital information systems evaluation criteria: a scoping review.

Hediye Khorasani, Soheila Damiri, Samaneh Abbasi, Amirhossein Fathabadi, Mohsen Dehghani, Masoumeh Sadeghi

Abstract readScoping Review
In one paragraph

Article in BMC health services research, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Hediye KhorasaniDepartment of Health Information Technologies, Emam Reza Hospital, Mashhad University of Medical Sciences, Mashhad, Iran.
Soheila DamiriDepartment of Health Management, Policy and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran.
Samaneh AbbasiDepartment of Medical Physics, School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.
Amirhossein FathabadiDepartment of Medical Physics, School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.
Mohsen DehghaniDepartment of Epidemiology, School of Health, Mashhad University of Medical Sciences, Mashhad, Iran. mohsendehghani.ir@yahoo.com.ORCID http://orcid.org/0000-0002-1580-5480
Masoumeh SadeghiDepartment of Epidemiology, School of Health, Mashhad University of Medical Sciences, Mashhad, Iran. SadeghiMS@mums.ac.ir.ORCID http://orcid.org/0000-0001-9648-4684

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionHospital information systems (HISs) play a vital role in optimizing healthcare delivery, managing clinical data, and supporting decision-making. While numerous frameworks have been developed to evaluate HIS performance, many remain limited in scope and do not fully capture the wide range of needs in modern healthcare environments. This review aimed to identify, categorize, and present a comprehensive set of criteria for evaluating HIS performance.

methodsA scoping review was conducted following Arksey and O’Malley’s methodological framework and reported in line with the PRISMA-ScR guidelines. A systematic search was carried out in the Cochrane Library, PubMed, Scopus, Web of Science, and Google Scholar for English-language studies that addressed HIS evaluation criteria.

resultsThe initial search yielded 561 records, 52 of which met the inclusion criteria. A comprehensive list of evaluation indicators was synthesized and grouped into six main domains: human, technological, informational, organizational, legal, and patient safety. These domains were further divided into 14 categories. To provide further clarity, the indicators were also classified according to Donabedian’s framework of structure, process, and outcome. The majority of studies emphasized structural aspects—such as technological infrastructure and organizational capacity—followed by process-related factors such as user training and system usability, whereas outcome measures were less frequently addressed. Across the domains, “user satisfaction” was the most commonly reported criterion.

conclusionThis review provides a structured, multidimensional framework for the comprehensive evaluation of HISs. Moving beyond partial assessments focused solely on technical or usability aspects highlights the importance of incorporating human, organizational, legal, and patient safety perspectives. The proposed framework has practical value for policymakers, hospital administrators, and IT developers and can serve as a foundation for developing standardized and adaptable evaluation tools.

Indexed as

Hospital Information SystemsHumansPatient SafetyClinical information systemsCriteriaHealth information technologyHospital information systemsPerformance evaluationPerformance indicators

Identifiers

PMID41501780
PMCPMC12882420

What OpenQuestion holds

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LicenceCC BY-NC-ND
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.