Evidence map›Paper›PMID 41500626›Full record

ArticleBMJ open2026

Challenges of multicultural healthcare practice in type 2 diabetes care: a qualitative study of Australian healthcare professionals.

Diane Gargya, Vincent Chan, Thilini Thrimawithana, Ieva Stupans, Kimmi Keum Hee Ko, Barbora de Courten, Chiao Xin Lim

Abstract read
In one paragraph

Article in BMJ open, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Diane GargyaPharmacy, School of Health and Biomedical Sciences, RMIT University STEM College, Melbourne, Victoria, Australia.ORCID http://orcid.org/0009-0003-8581-6112
Vincent ChanPharmacy, School of Health and Biomedical Sciences, RMIT University STEM College, Melbourne, Victoria, Australia.ORCID http://orcid.org/0000-0001-5536-1565
Thilini ThrimawithanaPharmacy, School of Health and Biomedical Sciences, RMIT University STEM College, Melbourne, Victoria, Australia.
Ieva StupansPharmacy, School of Health and Biomedical Sciences, RMIT University STEM College, Melbourne, Victoria, Australia.ORCID http://orcid.org/0000-0002-8193-6905
Kimmi Keum Hee KoSchool of Design, RMIT University College of Design and Social Context, Melbourne, Victoria, Australia.
Barbora de CourtenDepartment of Medicine, School of Clinical Sciences, Monash University, Melbourne, Victoria, Australia.
Chiao Xin LimPharmacy, School of Health and Biomedical Sciences, RMIT University STEM College, Melbourne, Victoria, Australia chiao.xin.lim@rmit.edu.au.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesThis study explores the challenges experienced by Australian healthcare professionals (HCPs) in delivering type 2 diabetes care to people of culturally and linguistically diverse (CALD) backgrounds. We examined how sociocultural, linguistic and health systems factors influence their clinical practice.

designA qualitative study employing semi-structured interviews was conducted from April to October 2024. Data were analysed using Braun and Clarke's reflexive thematic analysis to identify patterns and themes in HCPs' experiences, guided by a constructivist perspective. SETTINGS: The study was conducted in metropolitan Melbourne, Australia, across primary and tertiary healthcare settings.

participantsA purposive sample of 11 Australian HCPs from diverse disciplines, including general practice, pharmacy, nursing, endocrinology, dietetics and podiatry, participated. All had provided type 2 diabetes care to people of CALD backgrounds within the previous 12 months. Participants included both male and female professionals, many from ethnically diverse backgrounds.

resultsThree overarching themes were identified, reflecting HCPs' perceived challenges to providing culturally responsive type 2 diabetes care to people of CALD backgrounds. These themes illustrated the multilevel challenges encountered by HCPs at the patient, organisational and provider levels, namely: (1) healthcare provision across diverse health literacy and cultural contexts, (2) navigating system gaps in multicultural clinical practice and (3) workforce preparedness gaps in culturally responsive care.

conclusionsHCPs remain committed to providing culturally responsive type 2 diabetes care but continue to face constraints, including limited cross-cultural training and exposure, inadequate interpreter access, time pressures and insufficient culturally adapted resources. Effective care in multicultural settings requires recognising patients' culturally shaped beliefs about health and illness and embedding cultural humility, reflexivity and competence within professional practice, essential steps towards advancing equitable type 2 diabetes care across Australia's diverse communities.

Indexed as

Attitude of Health PersonnelCultural DiversityCulturally Competent CareDiabetes Mellitus, Type 2Health PersonnelAdultAustraliaFemaleHealth LiteracyHumansInterviews as TopicMaleMedical InterpretingMiddle AgedQualitative ResearchDiabetes Mellitus, Type 2Health EquityHealth Services AccessibilityHealth WorkforceQUALITATIVE RESEARCH

Identifiers

PMID41500626
PMCPMC12781978

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.