Evidence map›Paper›PMID 41493964›Full record

ArticlePLOS digital health2026

Digitally delivered, systemically challenged: A qualitative study of health system readiness for digital care.

Laurel O'Connor, Leah Dunkel, Andrew C Weitz, Allan Walkey, Peter K Lindenauer, Apurv Soni

Abstract read
In one paragraph

Article in PLOS digital health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.

0numbers the graph read from it
0cells of the map it votes in
7citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

7 citing papers in PubMed.

  1. Variation in Telehealth Use in a National Home Test-to-Treat Program for Acute Respiratory Infections.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2026
    Observational
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4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

6 authors.

Laurel O'ConnorProgram in Digital Medicine, Department of Medicine, University of Massachusetts Chan Medical School, 55 Lake Avenue North, Worcester, Massachusetts, United States of America.ORCID https://orcid.org/0000-0003-4681-992X
Leah DunkelProgram in Digital Medicine, Department of Medicine, University of Massachusetts Chan Medical School, 55 Lake Avenue North, Worcester, Massachusetts, United States of America.
Andrew C WeitzNational Institute of Biomedical Imaging and Bioengineering (NIBIB), National Institutes of Health (NIH), Rockville Pike, Bethesda, Maryland, United States of America.ORCID https://orcid.org/0000-0002-9849-9609
Allan WalkeyProgram in Digital Medicine, Department of Medicine, University of Massachusetts Chan Medical School, 55 Lake Avenue North, Worcester, Massachusetts, United States of America.
Peter K LindenauerDepartment of Healthcare Delivery and Population Sciences and Department of Medicine, University of Massachusetts Chan Medical School-Baystate, Springfield, Massachusetts, United States of America.
Apurv SoniProgram in Digital Medicine, Department of Medicine, University of Massachusetts Chan Medical School, 55 Lake Avenue North, Worcester, Massachusetts, United States of America.

Funding

Paramedic Evaluation for Acute COPD Exacerbation: the PEACE InterventionK23HL174454 · NHLBI · UNIV OF MASSACHUSETTS MED SCH WORCESTER · PI Laurel O'Connor · 2025 to 2026
$335k
RAPID ACCELERATION OF DIAGNOSTICS (RADX) CLINICAL EVALUATION SERVICES -TASK ORDER 0675N92022D00010 · NIBIB · VENTUREWELL · PI NEAL, REBEKAH ANNE · 2024 to 2024
$125k
NHLBI NIH HHS 75N92022D00010NHLBI NIH HHS K23 HL174454
6 · The paper itself

Abstract

Digital health technologies (DHTs) expand healthcare access, improve care coordination, and reduce costs. However, integrating these tools into care faces complex barriers. Understanding the perspectives of health system leaders is essential for developing sustainable DHTs. The objective of this project is to explore the experiences and priorities of health system stakeholders regarding the implementation of DHTs. The study team conducted semi-structured interviews with 12 stakeholders from diverse U.S. health systems, including clinical, operational, and executive leadership. Interviewees were selected using purposeful and snowball sampling. Interviews were transcribed and analyzed thematically using the Consolidated Framework for Implementation Research (CFIR). A constant comparative coding process was used to identify and organize key themes. Participants viewed DHTs as a way to enhance healthcare access and efficiency and improve public health operations, especially in rural or underserved settings. However, several major adoption challenges emerged: (1) integrating DHTs into existing workflows and electronic health records is operationally burdensome; (2) digital care can introduce risks to quality, continuity, and equity; and (3) external factors (reimbursement policy, regulatory constraints, infrastructure investment) are critical to long-term adoption. Digital health is seen as essential to the future of healthcare delivery, but meaningful integration requires alignment across clinical, operational, and policy domains. Coordinated investment, regulatory reform, and robust data infrastructure are needed to ensure DHTs are scalable and sustainable.

Identifiers

PMID41493964
PMCPMC12773818

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.