Improving Patient-Centred Care and Clinical Pathways: The Role of the Patient Care Radiation Therapist (PCRT).

introductionA patient's cancer care journey can be complex and difficult to navigate. A new model of radiation therapist-driven patient care, the Patient Care Radiation Therapist (PCRT), was established in 2019. The aim of this study was to assess multidisciplinary staff knowledge and perceptions of the efficacy of the current PCRT role and potential barriers to expanding the role.

methodsA survey incorporating quantitative and qualitative research strategies was used to collect interdisciplinary team members' perceptions of the PCRT role. Data were assessed by a five-member team and included both quantitative analysis and theme generation through qualitative analysis.

resultsFrom 118 surveys distributed, the response rate was 55%, with representation from all craft groups. Of the 65 who responded, 94% perceived PCRTs to positively support their clinical roles to improve patient care pathways. Effective communication skills and high-level interpersonal skills were considered the most important skills required by PCRTs to fulfil their role. In analysing the qualitative data and establishing themes, four key areas emerged that included personalised care, care coordination, effective communication skills and patient education.

conclusionIdentifying gaps in our current cancer services and utilising technical knowledge combined with patient care skills, the PCRT can influence patient care pathways, improve efficiencies and improve the patient experience. To achieve this, clear role delineation and communication between the multidisciplinary team are paramount.