Evidence map›Paper›PMID 41433013›Full record

ArticleJournal of immigrant and minority health2026

Beyond Barriers: Reconsidering Cultural Sensitivity in Hospice and Palliative Care Services by Applying the Empathy Map.

Sabahat Ölcer, Annika Albert, Christian Banse, Friedemann Nauck, Maximiliane Jansky

Abstract read
In one paragraph

Article in Journal of immigrant and minority health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Sabahat ÖlcerDepartment of Palliative Medicine, University Medical Center Göttingen, University of Göttingen, Göttingen, Germany. sabahat.oelcer@med.uni-goettingen.de.
Annika AlbertDepartment of Palliative Medicine, University Medical Center Göttingen, University of Göttingen, Göttingen, Germany.
Christian BanseDepartment of Palliative Medicine, University Medical Center Göttingen, University of Göttingen, Göttingen, Germany.
Friedemann NauckDepartment of Palliative Medicine, University Medical Center Göttingen, University of Göttingen, Göttingen, Germany.
Maximiliane JanskyDepartment of Palliative Medicine, University Medical Center Göttingen, University of Göttingen, Göttingen, Germany.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Culturally sensitive palliative care for patients with a migration background (PwM) remains a critical but underexplored field, especially in the German healthcare context. Our study employs Dave Gray's empathy map to capture healthcare providers' perspectives on the challenges, needs, and experiences of PwM in hospice and palliative care. We investigated palliative care challenges through open-ended questions in an online survey conducted across various hospice and palliative care settings. Based on 332 completed responses, our analysis revealed significant barriers to delivering culturally sensitive care. Using qualitative content analysis, we applied an empathy map to identify categories. Findings showed that language barriers and cultural insensitivity notably hindered communication, access, and trust-building. PwM often relied on family networks, which caused delayed care-seeking and logistical difficulties. Despite these challenges, PwM strived for dignity, trust, and care aligned with their cultural background. Our study highlights the importance of empathy-based approaches in hospice and palliative care and the effectiveness of the empathy map as an instrument for identifying challenges and gaps. By addressing the specific needs of PwM, the findings contribute meaningful insights for healthcare providers, policymakers, and researchers.

Indexed as

Cultural CompetencyEmigrants and ImmigrantsEmpathyHospice CarePalliative CareAdultCommunication BarriersFemaleGermanyHealth Services AccessibilityHumansMaleMiddle AgedTrustCultural sensitivityEmpathy mapHealthcare providersPalliative carePatients with a migration background

Identifiers

PMID41433013
PMCPMC13451300

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.