ArticleScientific reports2025
Patient satisfaction and disease-related knowledge in otorhinolaryngology outpatient care in Saudi Arabia.
Article in Scientific reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Patient satisfaction and knowledge are recognized indicators of healthcare quality in specialized services such as otorhinolaryngology (ORL). This study aimed to assess patient satisfaction and knowledge to identify opportunities for improvement in a Saudi outpatient ORL setting. A cross-sectional study was carried out from July 2024 to January 2025 involving 180 adult patients at the outpatient ORL clinic of King Abdullah bin Abdulaziz University Hospital. A validated self-administered electronic questionnaire evaluated sociodemographic data, satisfaction across five domains, and disease-related knowledge. Satisfaction was measured with a 7-point Likert scale. The statistical analysis included descriptive statistics, correlation analysis, and comparative tests. The majority of participants were Saudi (176, 97.8%) and female (135, 75%), with a mean age of 33.5 years (SD = 12.5). Overall satisfaction was high (mean = 6.14 ± 1.12), with the highest scores in Staff Quality (6.31) and Communication (6.17), and the lowest in Access and Efficiency (5.79). Strong positive correlations were observed among satisfaction domains, particularly between Overall Experience and Staff Quality (r = 0.893, p < 0.001). Disease-related knowledge was also high (mean = 81.93%), particularly regarding medication administration (95.71%) and diagnosis awareness (93.29%). However, knowledge gaps were noted in the understanding of medication side effects (62.75%) and surgical complications (74.31%). Surgical patients reported significantly higher satisfaction (mean difference = 0.35, 95% CI: 0.02–0.68, p = 0.039). Patients expressed high satisfaction with ORL care, particularly in terms of staff quality and communication. Nonetheless, access and patient education on treatment risks require attention. These findings underscore the need for targeted education and service delivery enhancements to improve patient-centered care.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.