Evidence map›Paper›PMID 41377772›Full record

ArticleHealth science reports2025

Geriatric Helpline Services to Improve Health and Care Pathways in Older Adults: A Cost-Effectiveness Analysis.

Charline Mourgues, Bienvenu Bongue, Caroline Dupré, Luc Goethals, Thomas Celarier, Marie Blanquet

Abstract read
In one paragraph

Article in Health science reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Charline MourguesStatistics, DRCI University Hospital of Clermont-Ferrand Clermont-Ferrand France.ORCID https://orcid.org/0000-0003-0357-3595
Bienvenu BongueChair in Seniors' Health Jean Monnet University (University of Saint-Etienne) Saint-Etienne France.
Caroline DupréChair in Seniors' Health Jean Monnet University (University of Saint-Etienne) Saint-Etienne France.
Luc GoethalsChair in Seniors' Health Jean Monnet University (University of Saint-Etienne) Saint-Etienne France.
Thomas CelarierDepartment of Clinical Gerontology Saint-Etienne University Hospital Saint-Etienne France.
Marie BlanquetSanté Publique CHU de Clermont-Ferrand Clermont-Ferrand France.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background and Aims: Hospitalization has hugely damaging effects on the ability of older adults to live independently, and therefore warrants preventive interventions. Here we report on an experimental geriatric helpline intervention to help general practitioners and hospital-based nongeriatric care professionals improve quality of care for older adults. The objective is to calculate the cost-effectiveness ratio of geriatric helplines implemented. Methods: An observational, multicentre study was conducted in France between April 2018 and 2020 at seven hospitals. We analyzed helpline calls made by general practitioners or hospital physicians, concerning community-dwelling or assisted-living older adults aged 75 years old and above. A social-value cost-effectiveness analysis was performed, and an incremental cost-effectiveness ratio (ICER) was calculated. Data on mismatches between call and response were kept for analysis where we calculated the costs incurred for "call: advice - response: hospitalization" mismatches, and the costs avoided for "call: hospitalization - response: advice" mismatches. A multivariate sensitivity analysis was performed on several scenarios. Results: On the 4611 calls to the helplines, 4137 were analyzed and there were 257 "call: advice - response: hospitalization" mismatches and 537 "call: hospitalization - response: advice" mismatches which were kept for the cost-effectiveness analysis. The geriatric helpline was cost-effective, with an ICER equal to €2565 per mismatch avoided ranged between €1769 and €3896. Sensitivity analysis showed that the geriatric helpline costed €145,487 in the worst scenario or avoided €4,643,127 in the best scenario. Modeling for a 1-year working geriatric helpline showed that results are robust. Conclusions: This new organization of geriatric care intervention is cost-effective but depends on the motive for calling distribution and the "call: advice - response: hospitalization" mismatches. The full-time geriatrician is easily financed by the cost savings made.

Indexed as

cost‐effectiveness analysisgeriatric helplinehealthcare managementolder adults

Identifiers

PMID41377772
PMCPMC12685755

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.