ArticleDigital health
Patient satisfaction and clinical outcomes: Phone versus WhatsApp consultations in urology telemedicine.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: The COVID-19 pandemic accelerated the adoption of telemedicine across healthcare specialties, with digital health technologies becoming essential tools for maintaining patient care while ensuring safety. Objective: This cross-sectional study compared patient satisfaction and clinical outcomes between two widely used telemedicine modalities in urology: traditional phone calls versus WhatsApp messaging consultations. Methods: Conducted in Madinah, Saudi Arabia, from March 2021 to December 2022, the study included 77 participants who chose either phone consultations ( Results: Phone call users reported significantly higher initial satisfaction than WhatsApp users (8.7 vs. 8.0; Conclusions: Both telemedicine modalities are clinically effective. Phone consultations provide superior immediate satisfaction, ideal for urgent needs, while WhatsApp offers a practical alternative for elective, asynchronous care. Healthcare systems can integrate either platform based on clinical urgency and patient preference.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.