ArticleBehavioral sciences (Basel, Switzerland)2025
The Human Face of Digitalization in Healthcare: A Mixed-Methods Study on the Relationship Between Emotional Intelligence and Burnout.
Article in Behavioral sciences (Basel, Switzerland), 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
1 citing paper in PubMed.
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Authors and funding
1 author.
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Abstract
Technological developments have profoundly transformed healthcare, compelling institutions to adapt rapidly to digital transformation. This shift has increased job pressure and uncertainty, thereby heightening the risk of burnout. Emotional intelligence (EI), as an individual capacity, plays a critical role in coping with these demands. This study examines the relationship between EI and burnout during the digital transformation process using a mixed-methods design. Specifically, it combines (1) a bibliometric analysis of 540 studies on EI and burnout (2004-2025) retrieved from the Web of Science database to identify conceptual gaps, and (2) a survey of 590 employees from four public hospitals at advanced stages of digital transformation (HIMSS Stages 6-7), analyzed with SPSS 23.0. The results reveal a significant negative correlation between EI and burnout, indicating that employees with higher EI experience lower burnout levels. Regression analyses and effect size estimates (standardized β coefficients and R
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