Evidence map›Paper›PMID 41287853›Full record

ArticlePeerJ2025

Evaluation study of effect of virtual care education on healthcare providers' knowledge, confidence, and satisfaction.

Megan Clemens, Josheil Boparai, Robert Glynn, Gerry White, Vernon Curran

Abstract readEvaluation Study
In one paragraph

Article in PeerJ, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Clinician Experiences With Tele-Emergency Care: Qualitative Study.Journal of medical Internet research · 2026
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Megan ClemensFaculty of Medicine, Memorial University of Newfoundland, St. John's, Newfoundland and Labrador, Canada.
Josheil BoparaiFaculty of Medicine, Memorial University of Newfoundland, St. John's, Newfoundland and Labrador, Canada.
Robert GlynnFaculty of Medicine, Memorial University of Newfoundland, St. John's, Newfoundland and Labrador, Canada.
Gerry WhiteFaculty of Medicine, Memorial University of Newfoundland, St. John's, Newfoundland and Labrador, Canada.
Vernon CurranFaculty of Medicine, Memorial University of Newfoundland, St. John's, Newfoundland and Labrador, Canada.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Virtual care can increase access to healthcare and improve provider efficiency; however, many healthcare providers lack formal education in virtual care delivery, including skills in virtual communication, physical examination adaptations, confidentiality, and billing procedures. This training gap can result in reduced confidence and suboptimal patient care. To address this, an asynchronous continuing professional development (CPD) module was developed. The objective of this study was to evaluate the module's efficacy regarding satisfaction and changes in knowledge and confidence. Methods: The module covered key topics such as virtual visit etiquette, technology troubleshooting, adapted physical examinations, documentation, and remuneration processes. Interactive features included embedded videos, knowledge-check quizzes, and reflective questions. A single-group pre-post quasi-experimental design was used to evaluate its impact. Data were collected Results: A total of nine to 22 learners responded at each time point. Respondents were heterogeneous, with most identifying as male (66.7%), general practitioners (55.6%), practicing in hospital settings (55.6%), and in communities of 2,000 to 10,000 people (55.6%). Learners reported high satisfaction with the module's content relevance, navigation, and interactive components, but requested more interactive components ( Conclusion: This evaluation study demonstrated that the asynchronous virtual care module had a statistically significant impact on objective knowledge and confidence, in addition to having positive satisfaction ratings. Limitations include the small sample size and lack of long-term follow-up to assess sustained practice change. However, these findings support the incorporation of asynchronous, virtual modules into CPD curricula to enhance provider competencies in virtual care delivery. Future directions include integrating additional case-based and specialty-specific content, as well as exploring the module's scalability for other health professions to promote interprofessional virtual care training.

Indexed as

Clinical CompetenceHealth Knowledge, Attitudes, PracticeHealth PersonnelPersonal SatisfactionAdultEducation, ContinuingFemaleHumansMaleMiddle AgedSurveys and QuestionnairesTelemedicineContinuing professional developmentMedical educationTelemedicineVirtual care

Identifiers

PMID41287853
PMCPMC12640642

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.