Evidence map›Paper›PMID 41286867›Full record

ArticleBMC public health2025

Job satisfaction, mental health, and workplace well-being of community health workers: a cross-sectional study.

Slawa Rokicki, Sang Hee Won, Ngozi Okafor, Karen Farrior, Leslie Kantor

Abstract read
In one paragraph

Article in BMC public health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Slawa RokickiDepartment of Health Behavior, Society, and Policy, Rutgers School of Public Health, 683 Hoes Lane West, 3rd Floor, Piscataway, NJ, USA. Slawa.rokicki@rutgers.edu.
Sang Hee WonWon Consulting, Inc, Irvington, NY, USA.
Ngozi OkaforNew Jersey Department of Health, Division of Family Health Services, Trenton, NJ, USA.
Karen FarriorNew Jersey Department of Health, Division of Family Health Services, Trenton, NJ, USA.
Leslie KantorDepartment of Urban Global Health, Rutgers School of Public Health, Piscataway, NJ, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundCommunity health workers (CHWs) are increasingly recognized as essential to the public health workforce, yet little is known about CHWs’ workplace well-being. We examined CHWs’ job satisfaction, mental health, and workplace experiences.

methodsWe conducted a cross-sectional online survey of CHWs across the state of New Jersey. Job satisfaction was measured using an adapted version of the Multi-Dimensional Motivation Scale for Community Health Workers with scores ranging from − 2 to 2 on dimensions of quality of supervision, feeling valued & capacitated, peer respect & support, and compensation & workload. Mental health was assessed using the Patient Health Questionnaire-4 (PHQ-4). We also examined positive and negative work experiences, including accomplishments, skill learning, career growth, stress, bullying, and discrimination using items on a 5-point Likert Scale. A descriptive analysis was conducted.

results52 CHWs completed the survey (69% female; 46% Hispanic, 27% non-Hispanic Black, 21% non-Hispanic White). Median (interquartile range) scores indicated high degree of satisfaction for quality of supervision [1.0 (0.9 to 1.9)], feeling valued [1.3 (0.9 to 1.7)], and peer support [1.4 (1 to 2)], but lower satisfaction for compensation and workload [0.4 (-0.4 to 1.2)]. Nearly all participants agreed or strongly agreed that their job gave them a chance to learn new skills (90%), however only 61% believed their job provided opportunities for advancement. Among participants, 23% reported typically feeling stressed out during the workday, 21% felt emotionally drained from their work, and 10% indicated that their job negatively impacted their mental health. PHQ-4 scores indicated that 12% had a positive depression screen and 16% had a positive anxiety screen. 15% reported ever having been subjected to workplace bullying and 21% had experienced workplace discrimination.

conclusionsCHWs’ overall job satisfaction was high. However, dissatisfaction with compensation, lack of opportunities for advancement and job-related stress were prominent challenges. Research is needed to identify and evaluate policies to improve CHW job conditions and promote workplace well-being.

Indexed as

Community Health WorkersJob SatisfactionMental HealthWorkplaceAdultCross-Sectional StudiesFemaleHumansMaleMiddle AgedNew JerseyPsychological Well-BeingSurveys and QuestionnairesWorking ConditionsCommunity health workersHealth equityJob satisfactionMental healthWorkplace well-being

Identifiers

PMID41286867
PMCPMC12859992

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.