Evidence map›Paper›PMID 41285605›Full record

ArticleAnnals of family medicine2025

General Practitioners' Trust in Their Patients: A Qualitative Study.

Kerry Uebel, Faith R Yong, Maria Agaliotis, Thanya Pathirana, John D T Nguyen, Christopher Chan, Alexandra Hawkey, Sundresan Naicker, Kylie Vuong

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Article in Annals of family medicine, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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2 · The registry

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3 · Its place in the literature

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4 · The record

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5 · Who and what money

Authors and funding

9 authors.

Kerry UebelSchool of Clinical Medicine, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia k.uebel@unsw.edu.au.
Faith R YongRural Clinical School, Faculty of Medicine, University of Queensland, Brisbane, Queensland, Australia.
Maria AgaliotisSchool of Health Sciences, Health Service Management, Western Sydney University, Sydney, NSW, Australia.
Thanya PathiranaSchool of Medicine and Dentistry, Griffith University, Gold Coast, Queensland, Australia.
John D T NguyenSchool of Clinical Medicine, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia.
Christopher ChanSchool of Clinical Medicine, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia.
Alexandra HawkeyTranslational Health Research Institute, Western Sydney University, Sydney, NSW, Australia.
Sundresan NaickerAustralian Centre for Health Services Innovation, School of Public Health and Social Work, Faculty of Health, Queensland University of Technology, Brisbane, Queensland, Australia.
Kylie VuongDepartment of General Practice and Primary Care, Melbourne Medical School, Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne, Melbourne, Victoria, Australia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

purposeMutual trust is a critical component of the physician-patient relationship, and although much research has examined patient trust in the physician, little attention has been given to the physician's trust in the patient in the general practice setting. This study explored general practitioners' (GPs') understanding of trust in their patients.

methodsWe conducted a qualitative study using semistructured telephone interviews with a convenience sample of Australian GPs mostly from metropolitan New South Wales, focused on how the GPs understood trust in their patients, how such trust developed, and its implications for medical care. Interviews were audio recorded, transcribed verbatim, verified, and de-identified before thematic analysis.

resultsQualitative analysis was based on interviews with 25 GPs. We identified 3 main themes pertaining to GPs' trust in their patients: (1) trusting patients is an assumed starting point, (2) trust in patients then deepens and develops over time as part of a mutual trusting therapeutic relationship, and (3) trust in their patients is challenged when patients are perceived to be manipulating the relationship for secondary gain.

conclusionsOur study shows that GPs understand a therapeutic relationship with a patient begins by trusting what their patients say, then develops as their patients become more actively involved in their own management. GPs need support in building mutually trusting relationships, especially in patients with complex care needs.

Indexed as

Attitude of Health PersonnelGeneral PractitionersPhysician-Patient RelationsTrustAdultFemaleHumansInterviews as TopicMaleMiddle AgedNew South WalesQualitative Researchcontrolled substancesdoctor-patient relationsdoctor’s trust in the patientgeneral practitionersmistrustopioidsprimary careprofessional practicequalitative researchtherapeutic relationshiptrustwelfare benefitsworker’s compensation

Identifiers

PMID41285605
PMCPMC12751295

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