ArticleJournal of research in nursing : JRN2025
Nursing staff levels, years of service and nationality diversity as predictors of patient satisfaction with nursing care: a retrospective analysis.
Article in Journal of research in nursing : JRN, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
Background: Patient satisfaction is vital in healthcare, influencing treatment adherence, health outcomes, occurrence of complications, and the likelihood of returning for care. Aims: This study aimed to assess the impact of the nursing workforce's nationality diversity, years of service, and staffing levels on patient satisfaction in a tertiary hospital, in Saudi Arabia. Methods: A retrospective analysis was conducted, correlating patient satisfaction scores from Press Ganey Results: Pearson's correlation coefficient yielded no relationship between: the nurses' years of service versus mean patient satisfaction scores ( Conclusions: These findings suggest that factors beyond nurse numbers, tenure, or nationality diversity might significantly influence patient satisfaction. Improving other aspects of care and addressing diverse patient needs can allow nursing to further enhance patient satisfaction, health outcomes, and the quality of nursing services provided.
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