Evidence map›Paper›PMID 41248948›Full record

ArticleBMJ open quality2025

Improving departmental Quality Improvement Plans through standardisation, structured peer-to-peer feedback and building improvement capacity and culture.

Hailey Hobbs, Samantha Calder-Sprackman, Amelia Wilkinson, Geneviève Christina Digby

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In one paragraph

Article in BMJ open quality, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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2 · The registry

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3 · Its place in the literature

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4 · The record

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5 · Who and what money

Authors and funding

4 authors.

Hailey HobbsDepartment of Critical Care Medicine, McMaster University, Hamilton, Ontario, Canada.
Samantha Calder-SprackmanDepartment of Emergency Medicine, Queen's University, Kingston, Ontario, Canada.
Amelia WilkinsonMedicine, Queen's University, Kingston, Ontario, Canada.
Geneviève Christina DigbyDepartment of Medicine, Division of Respirology and Sleep Medicine, Queen's University, Kingston, Ontario, Canada gcd1@queensu.ca.ORCID 0000-0002-1858-0387

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionQuality Improvement Plans (QIPs) can improve healthcare quality by raising awareness and providing a focus for improvement efforts. The physician-led quality committee at our institution set out to improve the previously heterogenous quality and content of clinical department QIPs and increase alignment between clinical department and hospital quality improvement (QI) priorities. We describe these initiatives and assess their impact on the quality of departmental QIPs.

methodsThe Physician Quality Committee at our academic tertiary care hospital implemented a series of interventions, including a peer-to-peer feedback mechanism, longitudinal education and coaching, standardised QI project templates and efforts to facilitate culture change. The QIPs from 13 clinical departments were reviewed for the years before (2018-2019) and after the interventions (2022-2023) and scored according to a structured rubric, created by consensus among physician quality leads. Data are reported as means and medians (IQR). A Wilcoxon signed-rank test was used to evaluate for statistical significance. A Likert-scale survey was used to assess physician QI leads' perception of the impact of the initiatives.

resultsThe mean score on the structured rubric was 4.4/12 for the QIPs from 2018 to 2019 and 8.0/12 for the QIPs from 2022 to 2023 (Z=3.06, p=0.0005). The median score (25th, 75th percentile) in 2018-2019 was 4.5 (3.5, 5.13), which increased to 8.5 (7.0, 9.0) in 2022-2023. The survey response for physician QI leads was 10/13 (76.9%). The most positive response was the QI lead's knowledge and understanding of how to structure a QI project (mean score of 4.4/5); the least positive response was related to departmental focus and clarity regarding QI priorities (mean score of 3.9/5).

conclusionsMultifaceted physician-led interventions resulted in improvements in the quality and content of clinical department QIPs, improved physician knowledge of QI methodology, enhanced focus and clarity around departmental QI priorities, and improved awareness of hospital-wide improvement efforts.

Indexed as

Capacity BuildingFeedbackOrganizational CultureQuality ImprovementHumansPeer GroupSurveys and QuestionnairesHealthcare quality improvementHealth professions educationLeadershipQuality improvement

Identifiers

PMID41248948
PMCPMC12625897

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LicenceCC BY-NC
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.