ArticleEmergency medicine Australasia : EMA2025
Feasibility of a Pre-Hospital Virtual Triage and Care Model: A Mixed-Methods Pilot in Emergency Care.
Article in Emergency medicine Australasia : EMA, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
1 citing paper in PubMed.
- Feasibility of a Pre-Hospital Virtual Triage and Care Model: A Mixed-Methods Pilot in Emergency Care.Emergency medicine Australasia : EMA · 2025Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
Abstract
objectiveTo date, research on pre-hospital telehealth has primarily been observational or conducted in controlled settings. This study examines the feasibility of a novel pre-hospital telehealth initiative-the Virtual Triage Assessment and Care (VTAC) model-and its potential impact on the efficiency of patient flow through the emergency department (ED). This study aims to contribute evidence regarding the practical implementation and outcomes of pre-hospital telehealth interventions in real-world settings.
methodsThis study adopted a mixed method approach to combine data from electronic medical records, observations and surveys across a breadth of stakeholders. Quantitative data were analysed in a matched cohort analysis. Qualitative data were inductively themed and triangulated.
resultsTwenty-six patients were identified as eligible for VTAC, and it was successfully piloted in 10 patient cases over 3 days in October 2023. Pilot evidence suggests that virtual patient review following ambulance retrieval enabled senior medical assessment 81 min earlier and expedited diagnostic orders, facilitating earlier treatment planning and resulting in a 14% (50 min) reduction in emergency department length of stay. However, no significant improvements were observed in Queensland Ambulance Service crew cycle times. Patients reported high satisfaction with VTAC, with all surveyed agreeing telehealth was an acceptable triage method.
conclusionsEarly data indicates that the VTAC model is feasible and may support ED patient journey efficiencies. It further identifies several real-world enablers for integration into practice, including greater availability of critical technologies and governance structures that integrate virtual workflows with current ED processes.
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Registered trials
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