Evidence map›Paper›PMID 41219938›Full record

ArticleBMC health services research2025

Quality improvement project to transition psychosocial oncology clinical care to a telehealth workflow during the COVID-19 pandemic: a quasi-experimental study.

Rickinder Sethi, Brendan Lyver, Jaswanth Gorla, Robin Forbes, Kathleen A Sheehan, Christian Schulz-Quach

Abstract read
In one paragraph

Article in BMC health services research, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Rickinder Sethi *Department of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
Brendan Lyver *Department of Supportive Care, Princess Margaret Cancer Centre, University Health Network, 200 Elizabeth St, Toronto, ON, M5G 2C4, Canada.
Jaswanth GorlaTemerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
Robin ForbesDepartment of Supportive Care, Princess Margaret Cancer Centre, University Health Network, 200 Elizabeth St, Toronto, ON, M5G 2C4, Canada.
Kathleen A SheehanDepartment of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
Christian Schulz-QuachDepartment of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, ON, Canada. christian.schulz-quach@uhn.ca.

Funding

UHN Quality Improvement Physicians Grant 22-0499
6 · The paper itself

Abstract

introductionThe COVID-19 pandemic created an urgent need for an innovative method of care delivery for psychosocial oncology. The psychosocial oncology services at the University Health Network in Toronto, Canada transitioned expeditiously to digital technologies that were readily available and accessible for patients and clinicians, facilitating care provision while reducing the transmission of COVID-19. This study aims to provide a validated framework for transitioning to digital delivery methods of care.

methodsA quality improvement team was established and tasked with successfully transitioning services from primarily in-person to digital delivery methods of care quickly and seamlessly. This included analyzing the psychosocial oncology workflow, planning and implementing a digital transition, and collecting data and feedback on the impact of this digital workflow through the use of surveys.

resultsThe average response rate of the surveys was 68.0%. Feedback and data collection demonstrated that more than 90% of psychosocial oncology processes were completed with digital tools following the transition with limited impact on clinical delivery. The clinicians reported feeling confident and satisfied providing care using digital workflow tools.

conclusionThe psychosocial oncology quality improvement team at the University Health Network provides a validated framework for transitioning to new methods of delivering care. As technology continues to develop, guidance on transitioning clinics and departments to new digital tools will be crucial for healthcare institutions. The framework provided in this study can be utilized to ensure the successful implementation of new technologies.

Indexed as

COVID-19Psycho-OncologyQuality ImprovementTelemedicineDigital HealthHumansOntarioPandemicsSARS-CoV-2WorkflowCOVID-19Digital workflowPatient carePatient-centredPsychosocial oncology

Identifiers

PMID41219938
PMCPMC12606822

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.