Evidence map›Paper›PMID 41201005›Full record

ArticleJournal of advanced nursing2026

Bureaucratic Caring in Action: Chief Nursing Officers' Leadership in Healthcare.

Marie Häggström, Lilly-Mari Sten, Pernilla Ingelsson, Ingela Bäckström, Ulla Näppä

Abstract read
In one paragraph

Article in Journal of advanced nursing, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Review
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Marie HäggströmDepartment of Health Sciences, Mid Sweden University, Sundsvall, Sweden.ORCID https://orcid.org/0000-0002-9936-8395
Lilly-Mari StenDepartment of Communication, Quality Technology and Information Systems, Mid Sweden University, Sundsvall, Sweden.ORCID https://orcid.org/0000-0003-1078-5676
Pernilla IngelssonDepartment of Communication, Quality Technology and Information Systems, Mid Sweden University, Sundsvall, Sweden.ORCID https://orcid.org/0000-0001-5610-2944
Ingela BäckströmDepartment of Communication, Quality Technology and Information Systems, Mid Sweden University, Sundsvall, Sweden.ORCID https://orcid.org/0000-0001-7621-2649
Ulla NäppäDepartment of Health Sciences, Mid Sweden University, Sundsvall, Sweden.ORCID https://orcid.org/0000-0003-3075-0833

Funding

Mid Sweden University MIUN2023/463Sundsvall Municipality
6 · The paper itself

Abstract

aimTo explore how chief nursing officers perceive and enact their leadership within bureaucratic healthcare systems, with a particular focus on patient safety, strategic responsibilities and the advancement of nursing care quality.

methodsA qualitative study design was used. Semistructured interviews were conducted between October 2023 and May 2024 with nine female Chief Nursing Officers, representing diverse regional healthcare settings across Sweden. The interviews were analysed using reflexive thematic analysis, which was informed by the theory of bureaucratic caring to support interpretation.

findingsChief nursing officers described navigating hierarchical and bureaucratic systems while promoting person-centred care and professional governance. Their work involved balancing strategic mandates with ethical imperatives, advocating for workforce development and fostering a culture of proactive safety. The analysis generated four interrelated themes: (1) grappling with complexity and power structures; (2) guided by ethics, compassion and purpose; (3) empowering the nursing workforce to provide improved care; and (4) shaping quality care through innovation, evidence and technology.

conclusionChief Nursing Officers can act as key agents of transformation at the intersection of structure and care. Their leadership extends beyond administrative functions to encompass strategic influence, ethical advocacy and system-level improvement. The findings underscore the need to further formalise and institutionalise the role, ensuring it is equipped with the mandate and structures required to lead across organisational levels. Strengthening such roles calls for leadership models that foster collaboration, support shared governance and enable flatter organisational hierarchies-structures designed to enhance participation, distribute decision-making and promote professional autonomy. REPORTING

methodThis study followed reporting standards for qualitative research by adhering to the EQUATOR Network guidelines and using the COREQ checklist. PATIENT OR PUBLIC CONTRIBUTION: Only health care staff participated in this study. IMPLICATIONS FOR THE PROFESSION AND/OR PATIENT CARE: This study highlights the strategic, ethical and relational dimensions of chief nursing officers' leadership and its impact on patient safety, quality improvement and workforce development. The findings demonstrate that they can play a pivotal role in embedding ethical perspectives into healthcare leadership-bridging professional nursing values with structural and strategic priorities. This underscores the importance of enabling nurses to shape care systems in ways that promote safety, professional governance and person-centredness.

Indexed as

Delivery of Health CareLeadershipNurse AdministratorsEmpathyFemaleHumansQualitative ResearchSwedenbureaucratic caringchief nursing officerscontinuous improvementhierarchyleadershipnursingpatient safetyprofessional governance

Identifiers

PMID41201005
PMCPMC13267457

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.