ArticleDigital health
Electronic health record system and service delivery: Using cross-sectional survey to assess the perspective of healthcare professionals in a semi-rural district in the Ashanti region of Ghana.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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Who cites it
2 citing papers in PubMed.
- Users' opinions on the use of electronic health records at the Upper East Regional Hospital, Ghana: a qualitative study.BMC medical informatics and decision making · 2026Article
- Challenges Associated With the Use of Electronic Health Record Systems for Health Service Delivery in Ghana.Advances in health information science and practice · 2026Article
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Introduction: Electronic health record (EHR) system is essential for modernizing healthcare delivery as it facilitates data-driven decision-making, reduce redundancies, and foster collaboration among healthcare providers. Real-time access to patient information enables effective coordination of patient-quality care in a robust manner. This study examined the perspectives of healthcare professionals in a semi-rural district in the Ashanti Region of Ghana. Methods: The study was conducted at Kuntanase Government Hospital and St Michael's Hospital, Pramso in the Bosomtwe District in the Ashanti region of Ghana. The study used a cross-sectional design with a quantitative approach to select 135 healthcare professionals through simple random sampling. Using Yamane's formula; (n = N/1 + N(e) Results: The results show that healthcare professionals hold positive perceptions of EHRs highlighting their ease of use, usefulness, and contribution to efficiency, reduced medical errors, and improved job performance. Training of staff on the system was found to be important while gender and profession also influenced satisfaction levels. Conclusion: The results also emphasize the critical role of continuous training and support in sustaining user satisfaction, while variations across gender, profession, and experience highlight the need for tailored interventions that address the diverse needs of healthcare providers. The overwhelmingly high levels of satisfaction and enjoyment reported suggest that EHR Systems are gaining acceptance as valuable tools for transforming healthcare delivery. These benefits underscore the potential of EHR Systems to strengthen healthcare systems in resource-limited settings such as Ghana and the Bosomtwe District in Particular.
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