Evidence map›Paper›PMID 41147651›Full record

ArticleJournal of genetic counseling2025

Patients' experiences using an educational virtual assistant for review of reproductive genetic screening results.

Sarah Yarnall, Jessica L Saben, Nicholas Sun, Melissa Maisenbacher, Talia Shirazi, Shama Huda, Dana Falcone, Sheetal Parmar

Abstract read
In one paragraph

Article in Journal of genetic counseling, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Sarah YarnallNatera, Inc., Austin, Texas, USA.
Jessica L SabenNatera, Inc., Austin, Texas, USA.ORCID 0000-0002-9873-025X
Nicholas SunNatera, Inc., Austin, Texas, USA.
Melissa MaisenbacherNatera, Inc., Austin, Texas, USA.ORCID 0000-0001-7907-2004
Talia ShiraziNatera, Inc., Austin, Texas, USA.ORCID 0000-0002-6503-9614
Shama HudaNatera, Inc., Austin, Texas, USA.
Dana FalconeNatera, Inc., Austin, Texas, USA.ORCID 0009-0001-0112-2603
Sheetal ParmarNatera, Inc., Austin, Texas, USA.ORCID 0009-0002-6577-232X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

This observational study aimed to capture patients' experiences after reviewing carrier screening (CS) and/or noninvasive prenatal cell-free DNA testing (NIPT) results with Natera's Educational Virtual Assistant (NEVA). Patients, partners of patients, or other individuals designated to review the patients' results were included if they consented to follow-up contact. Eligible individuals were sent a text message or e-mail requesting that they complete a survey. The survey collected demographic data and patients' experiences with NEVA across five domains (overall satisfaction, ease of use, overall sentiments, knowledge and perceived understanding, and preferences for results delivery and education) using a combination of multiple-choice, ranking, and Likert-scale questions. Comparisons were made across group proportions for survey responses. Ordinal and logistic regression models were constructed to examine the relationships while adjusting for previous knowledge of test results. Among 1133 survey respondents, 193 had negative CS, 79 had positive CS, 845 had low-risk NIPT, and 16 had high-risk NIPT results. Across all groups, 79.1% reported being satisfied with their experience, 90.5% indicated that NEVA was easy to use, 71.8% reported favorable sentiments regarding their interaction with NEVA, 77.8% correctly reported knowledge of their results, and 86.4% indicated perceived understanding of their results. The most preferred method for reviewing results was using a virtual assistant across the negative CS, positive CS, and low-risk NIPT cohorts; participants with high-risk NIPT preferred talking to a genetic counselor. Participants with low-risk NIPT had greater odds of reporting overall satisfaction (OR: 3.98, p < 0.001) and favorable sentiments (OR: 9.49, p < 0.001) compared to participants with high-risk NIPT. No differences were found among participants who received CS. Survey responses demonstrate the feasibility and utility of NEVA for reproductive genetic testing results delivery and suggest some differences in acceptance for patients receiving NIPT results.

Indexed as

Genetic CounselingGenetic TestingAdultFemaleHumansMaleMiddle AgedSurveys and Questionnaireschatbotgenetic testingpatient experienceresults disclosurevirtual assistant

Identifiers

PMID41147651
PMCPMC12560615

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.