Evidence map›Paper›PMID 41135055›Full record

ArticleJMIR medical education2025

Application of AI Communication Training Tools in Medical Undergraduate Education: Mixed Methods Feasibility Study Within a Primary Care Context.

Chris Jacobs, Hans Johnson, Nina Tan, Kirsty Brownlie, Richard Joiner, Trevor Thompson

Abstract read
In one paragraph

Article in JMIR medical education, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Trial
  3. Article
  4. Review
  5. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Chris JacobsDepartment of Psychology, University of Bath, Claverton Down, Bath, BA2 7AY, United Kingdom, 44 01225384176.ORCID 0000-0002-3638-5454
Hans JohnsonBristol Medical School, University of Bristol, Bristol, United Kingdom.ORCID 0000-0002-2001-4544
Nina TanDepartment of Psychology, University of Bath, Claverton Down, Bath, BA2 7AY, United Kingdom, 44 01225384176.ORCID 0009-0000-8772-3268
Kirsty BrownlieBristol Medical School, University of Bristol, Bristol, United Kingdom.ORCID 0000-0003-1442-0412
Richard JoinerDepartment of Psychology, University of Bath, Claverton Down, Bath, BA2 7AY, United Kingdom, 44 01225384176.ORCID 0000-0002-9252-1940
Trevor ThompsonBristol Medical School, University of Bristol, Bristol, United Kingdom.ORCID 0000-0001-9880-782X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Effective communication is fundamental to high-quality health care delivery, influencing patient satisfaction, adherence to treatment plans, and clinical outcomes. However, communication skills training for medical undergraduates often faces challenges in scalability, resource allocation, and personalization. Traditional methods, such as role-playing with standardized patients, are resource intensive and may not provide consistent feedback tailored to individual learners' needs. Artificial intelligence (AI) offers realistic patient interactions for education. Objective: This study aims to investigate the application of AI communication training tools in medical undergraduate education within a primary care context. The study evaluates the effectiveness, usability, and impact of AI virtual patients (VPs) on medical students' experience in communication skills practice. Methods: The study used a mixed methods sequential explanatory design, comprising a quantitative survey followed by qualitative focus group discussions. Eighteen participants, including 15 medical students and 3 practicing doctors, engaged with an AI VP simulating a primary care consultation for prostate cancer risk assessment. The AI VP was designed using a large language model and natural voice synthesis to create realistic patient interactions. The survey assessed 5 domains: fidelity, immersion, intrinsic motivation, debriefing, and system usability. Focus groups were used to explore participants' experiences, challenges, and perceived educational value of the AI tool. Results: Significant positive responses emerged against a neutral baseline, with the following median scores: intrinsic motivation 16.5 of 20.0 (IQR 15.0-18.0; d=2.09, P<.001), system usability 12.0 of 15.0 (IQR 11.5-12.5; d=2.18, P<.001), and psychological safety 5.0 of 5.0 (IQR 5.0-5.0; d=4.78, P<.001). Fidelity (median score 6.0/10.0, IQR 5.2-7.0; d=-0.08, P=.02) and immersion (median score 8.5/15.0, IQR 7.0-9.8; d=0.25 P=.08) were moderately rated. The overall Immersive Technology Evaluation Measure scores showed a high positive learning experience: median 47.5 of 65.0 (IQR 43.0-51.2; d=2.00, P<.001). Qualitative analysis identified 3 major themes across 11 subthemes, with participants highlighting both technical limitations and educational value. Participants valued the safe practice environment and the ability to receive immediate feedback. Conclusions: AI VP technology shows promising potential for communication skills training despite the current realism limitations. While it does not yet match human standardized patient authenticity, the technology has achieved sufficient fidelity to support meaningful educational interactions, and this study identified clear areas for improvement. The integration of AI into medical curricula represents a promising avenue for innovation in medical education, with the potential to improve the quality and effectiveness of training programs.

Indexed as

Artificial IntelligenceCommunicationEducation, Medical, UndergraduateAdultFeasibility StudiesFemaleFocus GroupsHumansMalePhysician-Patient RelationsPrimary Health CareQualitative ResearchStudents, MedicalSurveys and Questionnairesartificial intelligencecommunication skillssimulationtechnology-enhanced learningvirtual patient

Identifiers

PMID41135055
PMCPMC12551969

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.