ArticleDigital health
eHealth literacy and doctor-inpatient relationships: The mediating role of eHealth utilization and the moderating role of age.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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Who cites it
2 citing papers in PubMed.
- The impact of E-health literacy on patient loyalty in county-level public hospitals: the mediating role of value co-creation and the moderating role of perceived social support.Frontiers in public health · 2026Article
- The patient-doctor relationship questionnaire (PDRQ-9). An overview of 20 years of research and a proposal for normalisation of scores. Systematic review.Frontiers in health services · 2026Review
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4 authors.
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Abstract
Background: Information asymmetry remains a critical challenge in doctor-patient relationships. Although the adoption of eHealth technologies has substantially improved patients' access to medical information, the extent of these benefits largely depends on individuals' levels of eHealth literacy. This study aims to investigate the association between inpatients' eHealth literacy and doctor-patient relationships, while exploring the mediating role of eHealth utilization and the moderating effect of age. Methods: In 2023, a cross-sectional study was conducted among 1307 inpatients, selected through simple random sampling from three tertiary hospitals in Jinan, Shandong Province, China. The Patient-Doctor Relationship Questionnaire-9 (PDRQ-9) was employed to assess the quality of doctor-patient relationships, while the eHealth Literacy Scale was used to evaluate participants' levels of eHealth literacy. Stepwise and bootstrap tests were applied to examine the mediation effect, and hierarchical regression analysis combined with bootstrap testing was used to assess the moderating role of age. Results: eHealth literacy was significantly positively correlated with eHealth utilization (β=0.150, Conclusion: Bridging the digital divide among elderly patients is essential for mitigating information asymmetry and promoting more harmonious doctor-patient relationships.
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