Evidence map›Paper›PMID 41063105›Full record

ArticleBMC oral health2025

Evaluating the performance of AI chatbots in responding to dental implant FAQs: A comparative study.

Mesut Tuzlalı, Nagehan Baki, Kübra Aral, Cüneyt Asım Aral, Erkan Bahçe

Abstract readComparative Study
In one paragraph

Article in BMC oral health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.

0numbers the graph read from it
0cells of the map it votes in
13citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

13 citing papers in PubMed.

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  9. Evaluating the efficacy and readability of advanced large language models in responding to patients' frequently asked questions about chronic rhinosinusitis: a comparative analysis.European archives of oto-rhino-laryngology : official journal of the European Federation of Oto-Rhino-Laryngological Societies (EUFOS) : affiliated with the German Society for Oto-Rhino-Laryngology - Head and Neck Surgery · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Mesut TuzlalıFaculty of Dentistry, Department of Prosthodontics, Inonu University, Malatya, Türkiye. mesut.tuzlali@inonu.edu.tr.ORCID http://orcid.org/0000-0002-7602-8101
Nagehan BakiFaculty of Dentistry, Department of Prosthodontics, Inonu University, Malatya, Türkiye.ORCID http://orcid.org/0000-0002-3221-4543
Kübra AralFaculty of Dentistry, Department of Periodontics, Inonu University, Malatya, Türkiye.ORCID http://orcid.org/0000-0003-4798-4548
Cüneyt Asım AralFaculty of Dentistry, Department of Periodontics, Inonu University, Malatya, Türkiye.ORCID http://orcid.org/0000-0002-7366-345X
Erkan BahçeFaculty of Engineering, Department of Mechanical Engineering, Inonu University, Malatya, Türkiye.ORCID http://orcid.org/0000-0001-5389-5571

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThis study aims to evaluate and compare the performance of five publicly accessible large-language-model (LLM) based chatbots-ChatGPT-o1, Deepseek-R1, Google-Gemini-Advanced, Claude-3.5-Sonnet, and Perplexity-Pro-in providing responses to frequently asked questions (FAQs) about dental implant treatment. The primary goal was to assess the accuracy, completeness, clarity, relevance, and consistency of chatbot-generated answers.

methodsA total of 45 FAQs commonly encountered in clinical practice and online patient forums regarding dental implants were selected and categorized into nine thematic domains. Each question was submitted to the chatbots individually using a standardized protocol. Responses were independently assessed by a panel of four dental experts and one layperson using a 5-point Likert-scale. Python with Google-Colab was used for statistical analysis.

resultsChatGPT-o1 achieved the highest overall performance, particularly in relevance (M = 4.99), consistency (M = 4.97), and accuracy (M = 4.96). Deepseek-R1 followed closely, with strong scores in completeness and relevance. Claude-3.5-Sonnet ranked moderately, while Gemini-Advanced and Perplexity-Pro showed lower performance in completeness and clarity. Significant differences were observed among chatbots across all criteria (p < 0.001). Inter-rater reliability was high (α = 0.87), confirming consistency among evaluators.

conclusionsAI-driven chatbots demonstrated strong potential in delivering accurate and patient-friendly information about dental implant treatment. However, performance varied considerably across platforms, with ChatGPT-o1 and Deepseek-R1 showing the highest reliability. These findings highlight the emerging role of AI chatbots as supplementary tools in dental education and patient communication, while also underscoring the need for continued validation and ethical oversight in clinical applications.

Indexed as

Artificial IntelligenceDental ImplantsGenerative Artificial IntelligenceHumansSurveys and QuestionnairesDental ImplantsArtificial intelligenceChatGPTClaudeDeepseekDental implantGoogle gemini advancedImplantologyPerplexity pro

Identifiers

PMID41063105
PMCPMC12505636

What OpenQuestion holds

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LicenceCC BY-NC-ND
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.