ArticleDigital health
Older persons' experiences of one-to-one in-home support for their digital needs: A qualitative study of a Digital Coach service.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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Who cites it
4 citing papers in PubMed.
- Early Adoption of Digital Devices and Change in Loneliness Over 10 Years Among Late Middle-Aged and Older Adults: Longitudinal Cohort Study.JMIR formative research · 2026Article
- Enacting support for digital competence in real-life interactions when older persons receive one-to-one coaching.Frontiers in public health · 2026Article
- Higher digital embracement is associated with lower levels of loneliness among late middle-aged and older adults.Frontiers in public health · 2025Article
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: Older persons (those 65 years of age and older) have the lowest digital competence and are thus at an increased risk of exclusion from a digitalizing society. To bridge this digital divide, several Swedish municipalities have introduced a service called Digital Coach (DC), where older persons can request in-home support for their digital needs. Little is known about older persons' experiences of this unique service. Objective: To study older persons' experiences of one-to-one in-home support, with their digital needs, through the DC service. Methods: A qualitative study was conducted through interviews, and the data were analysed using qualitative content analysis following the approach of Graneheim and Lundman. Results: The older persons ( Conclusions: Older persons found one-to-one in-home support to be the optimal form of support for their digital needs. The support gave them the best conditions to achieve digital competence, and without the support, would have felt stranded. Efforts to support older persons' digital competence should be based on the older persons' own digital needs and be provided in their home.
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