Evidence map›Paper›PMID 41042740›Full record

ArticlePloS one2025

Impact of functional and technical quality on patient satisfaction in prosthetic and orthotic care: A cross-sectional study.

Mahmoud Alfatafta, Nizar Alsubahi, Huda Alfatafta, Huthaifa Atallah, Amneh Alshawabka, Anthony McGarry, Alaeddin Ahmad

Abstract read
In one paragraph

Article in PloS one, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Observational
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Mahmoud AlfataftaDepartment of Prosthetics and Orthotics, School of Rehabilitation Sciences, The University of Jordan, Amman, Jordan.ORCID https://orcid.org/0000-0003-2511-1658
Nizar AlsubahiDepartment of Health Services and Hospitals Administration, Faculty of Economics and Administration, King Abdulaziz University, Jeddah, Saudi Arabia.ORCID https://orcid.org/0000-0001-9978-1721
Huda AlfataftaFaculty of Health Sciences, University of Pecs, Pecs, Hungary.
Huthaifa AtallahDepartment of Prosthetics and Orthotics, School of Rehabilitation Sciences, The University of Jordan, Amman, Jordan.ORCID https://orcid.org/0000-0001-6746-7543
Amneh AlshawabkaDepartment of Prosthetics and Orthotics, School of Rehabilitation Sciences, The University of Jordan, Amman, Jordan.
Anthony McGarryBiomedical Engineering, The University of Strathclyde, Glasgow, United Kingdom.
Alaeddin AhmadDepartment of Marketing, School of Business, The University of Jordan, Amman, Jordan.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Patient satisfaction with prosthetic and orthotic services is shaped by both functional quality, such as communication and service accessibility, and technical quality, including device durability and usability. This study examined how these dimensions are associated with patient satisfaction in diverse healthcare settings in Jordan, a low- to middle-income country. A cross-sectional survey of 307 users from government, military, private, and non-governmental (NGO) providers was conducted using a 28-item questionnaire developed from existing literature. Confirmatory factor analysis and structural equation modeling confirmed the scale's validity and tested associations between variables. Both functional quality (β = 0.521, p < 0.001) and technical quality (β = 0.382, p < 0.001) were significantly associated with satisfaction, with functional quality showing a stronger influence. NGO users reported the highest satisfaction scores, and the model explained 41.7% of the variance in satisfaction. ANOVA results revealed statistically significant differences among provider types. These findings highlight the value of patient-centered care and suggest that enhancing communication, accessibility, and service responsiveness may improve satisfaction, particularly in public and private sectors.

Indexed as

Orthotic DevicesPatient SatisfactionProstheses and ImplantsQuality of Health CareAdultAgedCross-Sectional StudiesFemaleHumansJordanMaleMiddle AgedSurveys and QuestionnairesYoung Adult

Identifiers

PMID41042740
PMCPMC12494285

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.