ArticleBMC anesthesiology2025
Patient satisfaction and its associated factors with preoperative anesthetic evaluation services at public hospitals in Nekemte town, Nekemte, Ethiopia 2024: - cross-sectional study.
Article in BMC anesthesiology, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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2 citing papers in PubMed.
- Cross-cultural adaptation and psychometric evaluation of the Daycare Anesthesia Satisfaction questionnaire in Turkish-speaking adults undergoing ambulatory surgery.BMC anesthesiology · 2026Article
- Public and Private Healthcare Service Quality in Trujillo, Peru: Evidence from a SERVQUAL Survey.Healthcare (Basel, Switzerland) · 2026Article
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Abstract
backgroundPatient satisfaction with healthcare services is increasingly recognized as a reliable indicator of treatment quality. The safety and effectiveness of surgical treatments are greatly dependent on the preoperative anesthetic evaluation. It entails evaluating the patient's health, medical background, and other variables that affect the administration of anesthesia and the outcome of surgery. Because it has a direct impact on patient trust, compliance, and the general perception of the quality of care, patient satisfaction with this procedure is crucial. This study aimed to assess patients' satisfaction with preoperative anesthesia evaluation service and its associated factors at public hospitals in Nekemte town, Nekemte, Ethiopia, 2024.
methodThe cross-sectional study was conducted from August 1 to October 31, 2024. Data on patient satisfaction with pre-anesthesia evaluation service and its associated factors were collected using a data collection questionnaire and checklist. It was entered into Epi-data 4.6 and exported into SPSS 25. Then, descriptive analyses and logistic regression were carried out. In multivariate variables, p≤0.05 was declared as statistical significance.
resultThe study included 311 inpatients and had a 91.74% response rate. The study respondents' average age was 48.75 ± 16.98 years, with minimum and maximum ages of 16 and 83 years, respectively. More than half of the patients were males, 58.59%. Among all participants, 87.14% were less than or equal to ASA II, and 12.86% were ASA III to ASA IV. The overall level of satisfaction of patients with pre-operative anesthesia evaluation service was 68.7%. Concerning the quality of pre-operative evaluation services, 69.13% were satisfied, whereas 64.63% and 68.8% of participants responded they were satisfied with the anesthetist's communication skills during anesthesia evaluation and the physical facility of the pre-operative evaluation area, respectively. The identified associated factors with the level of patient satisfaction with pre-operative anesthesia evaluation service were 18-30 age (AOR=0.6; 95%CI [0.01-0.96], P=0.030), illiteracy (AOR=1.20; 95%CI [1.01,6.97], P=0.024), rural residency (AOR=2.31; 95%CI [1.06-9.42], P=0.006), free of payment/insurance (AOR=2.1; 95%CI [1.19,9.17], P<0.001), and Perioperative new visit (AOR=3.35; 95%CI [3.26,8.27], P=0.014).
conclusionThis study indicates only two-thirds of patients were satisfied with preoperative anesthetic service at the Public Hospital in Nekemte town.
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