Evidence map›Paper›PMID 41027995›Full record

ArticleScientific reports2025

User cum expert judgement model for accessibility using fuzzy approach.

Kumari Sarita, Parminder Kaur, Satinder Kaur

Abstract read
In one paragraph

Article in Scientific reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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4 · The record

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5 · Who and what money

Authors and funding

3 authors.

Kumari SaritaDepartment of Computer Science, Guru Nanak Dev University, Amritsar, Punjab, 143001, India. saritacs.rsh@gndu.ac.in.
Parminder KaurDepartment of Computer Science, Guru Nanak Dev University, Amritsar, Punjab, 143001, India.
Satinder KaurDepartment of Computer Engineering and Technology, Guru Nanak Dev University, Amritsar, Punjab, 143001, India.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Well-designed websites play a pivotal role in technological innovation by improving accessibility, user interaction and digital inclusivity. It is crucial to evaluate website accessibility as it meets the diverse needs of its users and adheres to legal and ethical standards. Significant research has been conducted that relies on user evaluation by apprehending user experiences or expert evaluation by capturing technical barriers. The current study proposes a fuzzy-based novel modeling approach that increases the strengths of both evaluation approaches. The datasets of twenty websites from two different domains of healthcare and incubation have been evaluated against the conformance of Web Accessibility Content Guidelines 2.1 (WCAG 2.1). The evaluation has been done by including low-vision impaired users and experts. The fuzzy-based approach has been used to aggregate the insights collected from users and experts. In order to compile the results, both domain websites have been evaluated with respect to parameters and ranking. At the end, both domains have been compared as per their accessibility index. The evaluation results indicate that the healthcare websites are more accessible, as these could achieve a very good level of accessibility, whereas the incubation websites failed to achieve the same level of accessibility. However, the makers of these websites must need to address certain critical issues to achieve an excellent level of accessibility. In order to validate, another sample as another case study with the same datasets of healthcare and incubation domain websites has been taken. As per the statistical analysis, the difference in accessibility indexes of both samples is insignificant at an interval of [Formula: see text]. FUEJMA may be beneficial for the aggregation of diverse responses from the users as well as from the experts that results in contributing more inclusive digital environments and providing accessibility evaluation with more accuracy and context-sensitivity.

Indexed as

Fuzzy LogicInternetHumansApparent Accessibility Index (AAI)Fuzzy aggregationFuzzy-based User cum Expert Judgement Model for Accessibility (FUEJMA)Fuzzy trapezoidalHealthcare websitesIncubation websitesQuestionnaire for Apparent Accessibility Evaluation (QAAE)

Identifiers

PMID41027995
PMCPMC12485028

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LicenceCC BY-NC-ND
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.