ArticleArthroscopy, sports medicine, and rehabilitation2025
Patient Online Ratings of Sports Medicine Surgeons Most Commonly Relate to Bedside Manner and Communication.
Article in Arthroscopy, sports medicine, and rehabilitation, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
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Who cites it
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Authors and funding
7 authors.
Funding
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Abstract
Purpose: To determine whether online ratings of sports medicine surgeons are more heavily influenced by clinical or nonclinical factors and to determine whether gender and geographic region influence surgeon reviews. Methods: A list of 102 sports medicine surgeons who were members of the American Academy of Orthopaedic Surgeons was randomly generated. Each surgeon was searched on the Healthgrades and Google Reviews websites, and every 1- and 5-star review for each surgeon since 2022 was compiled. The comments within these reviews were subsequently classified as clinical and nonclinical based on predetermined categories. Results: Surgeons averaged 25 five-star reviews (range, 0-119) and 1 one-star review (range, 0-7) from Healthgrades and Google Reviews. Among 5-star reviews, the most common positive comments were related to bedside manner (n = 1,336; 56%), communication (n = 1,216; 50.9%), and treatment success (n = 453; 19%). The most common negative comments among 1-star reviews were related to communication (n = 59; 46.8%), bedside manner (n = 57; 45.2%), and appointment efficiency/scheduling (n = 38; 30.2%). Overall, both 1- and 5-star reviews contained a higher proportion of nonclinical comments than clinical comments. Female sports medicine surgeons had a higher proportion of clinical comments in their 1-star reviews (28 of 58, 48.3%) compared with their male counterparts (58 of 202, 28.7%) ( Conclusions: Most 5- and 1-star reviews of sports medicine surgeons complimented or critiqued nonclinical aspects of patient care. Among both 5- and 1-star reviews, the most common comments related to communication and bedside manner. Thus, sports medicine surgeons can improve patient satisfaction by focusing on overall demeanor and communication skills. Clinical Relevance: These findings offer valuable insights into patient satisfaction and guide efforts to improve patient experiences and outcomes within orthopaedic sports medicine.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.