ArticleGlobal health action2025
A systematic process to formulate quality lessons learned about hospital resilience during the COVID-19 pandemic.
Article in Global health action, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
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Who cites it
1 citing paper in PubMed.
- How to formulate high-quality lessons learned: a rapid review.Global health action · 2025Review
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5 authors.
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Abstract
backgroundThe urgency of the COVID-19 pandemic forced hospitals to adjust swiftly to the health crisis. They adopted a variety of solutions and encountered numerous challenges. To enhance hospitals' readiness for future crises, the HoSPiCOVID research project documented the experiences of seven hospitals in five countries (Brazil, Canada, France, Japan, Mali) to extract quality lessons learned (QLLs). These were subsequently refined through workshops involving healthcare professionals.
objectivesThe aim of this study was to examine the process of conducting QLL formulation workshops in the HoSPiCOVID hospitals to identify facilitators and barriers encountered.
methodThis study was based on a qualitative approach. Semi-structured individual interviews (
resultsAlthough the professionals participated actively in the workshops, group dynamics were sometimes impeded by existing power dynamics among participants. Nonetheless, professionals perceived the workshops as an optimal method for formulating QLLs. Distributing summary sheets of workshop content beforehand and ensuring the alignment of content with participants' needs enhanced the effectiveness of the process.
conclusionDespite obstacles encountered in the workshops, participants appreciated the initiative of documenting QLLs using a structured approach in which the QLLs were refined and professionals were able to compare experiences. The QLLs formulated could improve hospitals' responses to future health crises. The recommendations from this study could also enhance the organization of future workshops aiming to formulate QLLs.
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