ArticleAnnals of the New York Academy of Sciences2025
Implementing a telephone-based support program to address loneliness in older adults.
Article in Annals of the New York Academy of Sciences, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
2 citing papers in PubMed.
- Suicide prevention in primary health care among socially vulnerable populations: a narrative review.Frontiers in public health · 2026Review
- Implementing a telephone-based support program to address loneliness in older adults.Annals of the New York Academy of Sciences · 2025Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
7 authors.
Funding
Abstract
Social isolation and loneliness are key social determinants of health linked to poor outcomes. While telephone-based support programs have some evidence, their implementation remains understudied. We evaluated the Friendship Line, a 24-h telephone-based support program for older adults, using an implementation science lens. This included structured questionnaires and semi-structured interviews with staff (N = 13), volunteers (N = 17), and older adult callers (N = 27), totaling 57 participants. Qualitative data were analyzed thematically and mapped onto the Consolidated Framework for Implementation Research. Six key features were identified for the success of telephone-based loneliness support programs: (1) fostering trust and reliability through 24-h access; (2) creating a safe and nonjudgmental space; (3) ensuring consistency and relationship building; (4) balancing stability and adaptability during changes; (5) securing ongoing funding; and (6) providing specialized training focused on loneliness and aging. These programmatic features contributed to caller satisfaction, reduced loneliness, and improved connectedness. Effective and sustainable telephone-support lines addressing social isolation and loneliness require multifactorial strategies, including skill development, robust organizational infrastructure, and tailored training to meet the diverse needs of callers.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.