ArticleJAACAP open2025
Characteristics of Youth Crisis App Users: Mental Health Service Access and Barriers and Perceptions of Helpfulness.
Article in JAACAP open, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
3 citing papers in PubMed.
- Experiences and Perceptions of Crisis Text Services: Interview Study Among Young Adults With Suicidal Ideation.JMIR mental health · 2026Article
- Introduction to a Special Series on Youth Suicide.JAACAP open · 2025Article
- Young males in crisis: pathways, usage and acceptability of an online messenger based psychosocial counselling service.Frontiers in digital health · 2025Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
9 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Objective: By developing a more nuanced understanding of youth using crisis line services, greater strides can be made in addressing their mental health needs. SafeUT is an app-based mental health crisis service that is offered to nearly all youth living in Utah and provides 24/7 access to licensed clinicians by phone or text. This study characterized youth using a statewide mental health crisis service and identified barriers to care. Method: SafeUT users were offered the opportunity to complete a survey regarding demographics, their experiences with mental health services, and self-injurious thoughts and behaviors. Results: A total of 210 youths completed at least part of the survey. More than half of the sample identified as LGBTQ+ (lesbian, gay, bisexual, transgender, queer, and others). Less than half of the sample had received mental health services. Not wanting to talk to a parent/guardian was the most frequently endorsed barrier. In the 2 weeks preceding the survey, 50% of youth engaged in self-injurious behaviors (18% suicide attempts). Following their SafeUT encounter, youth indicated significant reductions in the intensity of their presenting concerns. Conclusion: SafeUT appears to be effective in reducing acute concerns. However, youth still receive insufficient mental health support. Addressing barriers is imperative in ensuring that youth receive appropriate mental health care.
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Registered trials
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