Evidence map›Paper›PMID 40866537›Full record

ArticleScientific reports2025

Performance of mental health chatbot agents in detecting and managing suicidal ideation.

W Pichowicz, M Kotas, P Piotrowski

Abstract read
In one paragraph

Article in Scientific reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
23citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

23 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Responsible artificial intelligence integration framework for psychiatric guidelines.The international journal of neuropsychopharmacology · 2026
    Guideline
  2. Article
  3. Article
  4. Article
  5. Educating minds with generative AI.Communications psychology · 2026
    Review
  6. Article
  7. Strengths and Potential Pitfalls of the Use of Artificial Intelligence in Psychiatric Education and Practice.Academic psychiatry : the journal of the American Association of Directors of Psychiatric Residency Training and the Association for Academic Psychiatry · 2026
    Article
  8. Article
  9. Article
  10. Ethical Considerations in Personal Health Large Language Models.Journal of medical Internet research · 2026
    Article
  11. Article
  12. Article
  13. Review
  14. Article
  15. Review
  16. Article
  17. Article
  18. Review
  19. Article
  20. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

W Pichowicz *Faculty of Medicine, Wroclaw Medical University, Pasteura 1 Street, Wrocław, 50-367, Poland. wojciech.pichowicz@outlook.com.
M Kotas *Laboratory of Immunopathology, Department of Experimental Therapy, Hirszfeld Institute of Immunology and Experimental Therapy, Polish Academy of Sciences, Weigla 12 Street, 53-114, Wroclaw, Poland.
P PiotrowskiDepartment of Psychiatry, Wroclaw Medical University, Pasteura 10 Street, Wroclaw, 50-367, Poland.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Advances in artificial intelligence (AI) technologies sparked a rapid development of smartphone applications designed to help individuals experiencing mental health problems through an AI-powered chatbot agent. However, the safety of such agents when dealing with individuals experiencing a mental health crisis, including suicidal crisis, has not been evaluated. In this study, we assessed the ability of 29 AI-powered chatbot agents to respond to simulated suicidal risk scenarios. Application repositories were searched and the app descriptions screened in search of apps that claimed to be beneficial when experiencing mental distress and offered an AI-powered chatbot function. All agents were tested with a standardized set of prompts based on the Columbia-Suicide Severity Rating Scale designed to simulate increasing suicidal risk. We assessed the responses according to pre-defined criteria based on the ability to provide emergency contact information and other factors. None of the tested agents satisfied our initial criteria for an adequate response, 51.72% satisfied the relaxed criteria for a marginal response, while 48.28% were deemed inadequate. Common errors included the inability to provide emergency contact information and a lack of contextual understanding. These findings raise concerns about the deployment of AI-powered chatbots in sensitive health contexts without proper clinical validation.

Indexed as

Artificial IntelligenceMental HealthMobile ApplicationsSuicidal IdeationGenerative Artificial IntelligenceHumansSmartphoneArtificial intelligenceChatbotLarge language modelsMental healthSuicide prevention

Identifiers

PMID40866537
PMCPMC12391427

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.