Evidence map›Paper›PMID 40857607›Full record

ArticleJMIR human factors2025

User-Centered Delivery of AI-Powered Health Care Technologies in Clinical Settings: Mixed Methods Case Study.

Meredith Schreier, Randall Brandt, Hien Brown, T Saensuksopa, Christine Silva, Laura M Vardoulakis

Abstract read
In one paragraph

Article in JMIR human factors, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Review
  2. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Meredith SchreierGoogle (United States), 1600 Amphitheater Parkway, Mountain View, CA, 94043, United States, 1 6502530000.ORCID 0009-0006-0709-2763
Randall BrandtMile Bluff Medical Center, Mauston, United States.ORCID 0009-0009-7377-0245
Hien BrownGoogle (United States), 1600 Amphitheater Parkway, Mountain View, CA, 94043, United States, 1 6502530000.ORCID 0009-0005-0633-2158
T SaensuksopaGoogle (United States), 1600 Amphitheater Parkway, Mountain View, CA, 94043, United States, 1 6502530000.ORCID 0009-0009-8966-6194
Christine SilvaMEDITECH, Canton, MA, United States.ORCID 0009-0005-0710-8545
Laura M VardoulakisGoogle (United States), 1600 Amphitheater Parkway, Mountain View, CA, 94043, United States, 1 6502530000.ORCID 0009-0009-9818-9334

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Providers spend a large percentage of their day using electronic health record (EHR) technology and frequently report frustration when EHR tasks are time-consuming and effortful. To solve these challenges, artificial intelligence (AI)-based enhancements to EHR technology are increasingly being deployed. However, AI-based implementations for EHR features often lack user-centered evaluation. Objective: This study evaluates, using a user-centered approach, the implementation of an AI-powered search and clinical discovery tool within an EHR system. Methods: We conducted a mixed methods study consisting of interviews, observations, and surveys for 5 months. Results: High adoption rates for the AI-based features (163/176, 93% users after 3 months) and significant increases across key metrics, including user satisfaction (U=49; P<.001) and perception of time saved (U=49; P<.001), demonstrated that the AI-based features were not only successfully integrated into various clinical workflows but also improved the user experience for clinicians. Conclusions: Our results underscore the feasibility and effectiveness of using a user-centered approach for the deployment of clinical AI tools. High adoption rates and positive user experiences were driven by our user-centered research program, which emphasized close collaboration with users, rapid incorporation of feedback, and tailored user training. This study program can be used as a starting framework for the design and integration of human-centered research methods for AI tool deployment in clinical settings.

Indexed as

Artificial IntelligenceElectronic Health RecordsUser-Centered DesignHumansdelivery of healthcareelectronic health recordimplementation sciencesoftware designuser-centered research

Identifiers

PMID40857607
PMCPMC12380366

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.