ArticleFrontiers in psychology2025
Impact of AI workplace anxiety on life satisfaction among service industry employees: exploring mediating and moderating factors.
Article in Frontiers in psychology, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 6 papers, 1 of them a synthesis that pooled it.
What it found
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Who cites it
6 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Dimensions of artificial intelligence anxiety among employees in the age of innovation: a systematic review.Frontiers in psychology · 2026Pooled it
- Artificial intelligence perceptions and career anxiety among health sciences students.Scientific reports · 2026Article
- The impact of perceived algorithmic management on employees' physical and mental health: a chain mediation analysis of frustrated work autonomy and workplace AI replacement anxiety.Frontiers in public health · 2026Article
- Beyond replacement anxiety: a psychological framework for understanding AI in natural science research.Frontiers in psychology · 2026Article
- The Impact of Entrepreneurs' AI Literacy on Entrepreneurial Resilience: The Role of AI Anxiety and Social Support.Behavioral sciences (Basel, Switzerland) · 2025Article
- How does organizational AI adoption affect employees' job crafting behaviors? An approach-avoidance perspective.Frontiers in psychology · 2025Article
Corrections and comments
- Erratum issued
Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Objective: To investigate the impact of artificial intelligence (AI) job anxiety on service industry employees' life satisfaction and offer insights to mitigate its negative effects. Design: Cross-sectional study. Methods: A questionnaire survey was conducted among 600 service employees via the Questionnaire Star platform, with 549 valid responses. PROCESS Models 4 and 7 were used to test mediation and moderated mediation effects. Results: Life satisfaction was above average. AI job anxiety significantly and negatively predicted life satisfaction ( Conclusion: AI job anxiety reduces employees' life satisfaction. This effect can be alleviated by enhancing vocational training, emotional regulation, and social support systems.
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