Evidence map›Paper›PMID 40815055›Full record

ArticlePrimary health care research & development2025

The impact of telemedicine on physician time invested in primary care: a large population-based descriptive study.

Avivit Golan-Cohen, Shlomo Vinker, Eugene Merzon, Ilan Green, Ariel Israel

Abstract read
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Article in Primary health care research & development, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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0citing papers in PubMed
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1 · What the graph read from it

What it found

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

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Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

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0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

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5 · Who and what money

Authors and funding

5 authors.

Avivit Golan-CohenLeumit Health Services, Tel Aviv University, Tel Aviv, Israel.ORCID 0000-0003-2406-6402
Shlomo VinkerLeumit Health Services, Tel Aviv University, Tel Aviv, Israel.
Eugene MerzonLeumit Health Services, Tel Aviv University, Tel Aviv, Israel.ORCID 0000-0001-5469-0236
Ilan GreenLeumit Health Services, Tel Aviv University, Tel Aviv, Israel.ORCID 0000-0002-9435-7152
Ariel IsraelLeumit Health Services, Tel Aviv University, Tel Aviv, Israel.ORCID 0000-0003-4389-8896

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

aimsTo evaluate the impact of telemedicine on the workload of primary care physicians (PCPs).

backgroundTelemedicine, including video visits, telephone visits, and digital correspondence, is increasingly offered by physicians, particularly since the COVID-19 pandemic. It is still unclear whether increasing the variety of services creates an increase in demand and therefore causes an increase in the workload of PCPs. In this study.

methodsA population-based descriptive study, conducted during the 2020-2021 period, on a cohort of 464,119 patients, all members of Leumit Health Services and without a diagnosis of COVID-19. The patients were stratified into three distinct groups based on the nature of their healthcare visits: Patients who used only face-to-face (FTF) visits; Patients who used asynchronous visits with or without FTF visits but did not use synchronous telemedicine visit; and patients who used synchronous telemedicine visits with or without other types of visits. We performed a comparative analysis on Accumulated Annual Duration of Time (AADT) as an index for workload, across the different periods, using standard descriptive statistics methods.

findingsTelemedicine use was higher in older persons, females, those of higher socioeconomic status, and patients with comorbidities. The greater the number of telemedicine visits, the greater the time the PCP spent on visits during the year. The largest increase in AADT (56.1%) was observed in patients who had only FTF meetings in 2020 but in 2021 made all types of visits. Overall, there was an increase of 2.5% in time invested in 2021 and a 5.8% increase in the number of patients making digital visits.

conclusionsPolicymakers encouraging telemedicine should consider the additional load on PCPs associated with telemedicine use and plan resources accordingly.

Indexed as

COVID-19Physicians, Primary CarePrimary Health CareTelemedicineWorkloadAdultAgedFemaleHumansMaleMiddle AgedSARS-CoV-2Accumulated Annual Duration of Timeprimary care physicianstelemedicinetime demandworkload

Identifiers

PMID40815055
PMCPMC12455360

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.