Evidence map›Paper›PMID 40801316›Full record

ArticleJournal of evaluation in clinical practice2025

On Missed Appointments: The Ethics of Nonattendance in General Practice.

Richard C Armitage

Abstract read
In one paragraph

Article in Journal of evaluation in clinical practice, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

1 author.

Richard C ArmitageSchool of Medicine, Academic Unit of Population and Lifespan Sciences, University of Nottingham, Clinical Sciences Building, Nottingham City Hospital Campus, Nottingham, UK.ORCID 0000-0003-1165-6753

Funding

The author received no specific funding for this work.
6 · The paper itself

Abstract

introductionA substantial number of general practice appointments in England are missed each year, which incurs considerable cost to the NHS. In the absence of an authoritative policy, there is variation in how GPs manage missed appointments in this setting. There are various reasons for why patients miss their GP appointments, many of which lie outside the patients' control.

methodsThis paper undertakes an ethical analysis, using the framework of Principlism, of missed GP appointments in the NHS.

findingsThis paper finds that missed appointments might prevent the patient's autonomy (which requires the health problem for which the GP appointment was booked to be adequately addressed) from being upheld, frustrate the possibility of promoting beneficence (particularly among patients with multimorbidity and mental health problems), threaten non-maleficence (also particularly among patients with multimorbidity and mental health problems), and violate the principle of justice due to exacerbating health inequalities and wasted scarce healthcare resources.

conclusionThis paper suggests that GPs should make efforts to contact patients who miss their appointments, via telephone in cases of missed in-person appointments, and via multiple attempted calls in cases of missed telephone or online appointments.

Indexed as

Appointments and SchedulesGeneral PracticeNo-Show PatientsEnglandHumansPersonal AutonomyState Medicineethicsgeneral practiceprimary care

Identifiers

PMID40801316
PMCPMC12345119

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.