Evidence map›Paper›PMID 40790486›Full record

ArticleBMC health services research2025

Unlocking the promise of virtual care in hospitals: the Smarter Hospitals Project protocol.

Reema Harrison, Rebecca Mitchell, Ramya Walsan, Maryam Sina, Robyn Clay-Williams, Alexander Cardenas, Michelle Moscova, Dalal Baumgartner, Mashreka Sarwar, Johanna Westbrook and 12 more

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in BMC health services research, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

22 authors.

Reema HarrisonMacquarie University, Sydney, Australia. reema.harrison@mq.edu.au.
Rebecca MitchellMacquarie University, Sydney, Australia.
Ramya WalsanMacquarie University, Sydney, Australia.
Maryam SinaMacquarie University, Sydney, Australia.
Robyn Clay-WilliamsMacquarie University, Sydney, Australia.
Alexander CardenasNew South Wales Department of Health, North Sydney, Australia.
Michelle MoscovaUNSW Sydney, Sydney, Australia.
Dalal BaumgartnerMacquarie University, Sydney, Australia.
Mashreka SarwarMacquarie University, Sydney, Australia.
Johanna WestbrookMacquarie University, Sydney, Australia.
Elizabeth ManiasMonash University, Melbourne, Australia.
Natalie TaylorUNSW Sydney, Sydney, Australia.
Rebecca LawtonUniversity of Leeds, Leeds, United Kingdom.
Sabe SabesanTownsville Hospital, Townsville, Australia.
Virginia MumfordMacquarie University, Sydney, Australia.
Tim Badgery-ParkerMacquarie University, Sydney, Australia.
Deepak BhonagiriSouth Western Sydney Local Health District, Sydney, Australia.
Craig NelsonWestern Health, Melbourne, Australia.
Wei ChuaSouth Western Sydney Local Health District, Sydney, Australia.
Bradley ChristianThe University of Sydney, Sydney, Australia.
Kate ChurrucaMacquarie University, Sydney, Australia.
Jeffrey BraithwaiteMacquarie University, Sydney, Australia.

Funding

National Health and Medical Research Council 2015544
6 · The paper itself

Abstract

introductionVirtual models of care comprise consultation by telephone, video-conferencing and remote-monitoring of health conditions, which are supported by digital patient information and wearable devices. Integration of virtual and in person care across health systems is a priority to create and sustain healthy nations by improving access to services, along with healthcare experiences, efficiency, and outcomes. Our collaborative project between health services, agencies, consumers, and clinicians across Australia seeks to provide the required evidence and solutions to optimise the integration of virtual care in hospital outpatient settings METHODS AND ANALYSIS: Our five-year project contains three embedded sub-studies that use a multi-method approach. Firstly, linked hospitalisation data will be used to produce fundamental new knowledge of patterns of virtual outpatient care use and the associated health service outcomes, including for priority populations. The second sub-study will use realist evaluation to determine the context, circumstances, and populations in which virtual care is used successfully, and economic impact of virtual hospital care for communities. We will then test the effectiveness of a co-designed Specialised Change Methodology for improving workforce change readiness and capability for integrating virtual models of care compared to current practice within health redevelopment settings. Statistical and qualitative analytic techniques will be applied with the resulting data to address the project aims. ETHICS AND DISSEMINATION: Ethics approval has been obtained (Study 1: HREC/97793/DOH-2023-383794; Study 2: 520231303852269; Study 3 520231586954286). Research dissemination will be channelled through established communities of practice in Australian states with whom the project is connected to reach networks of clinicians, consumers and health managers. Further targeted outputs will be devised in collaboration with the projects consumer, clinician and health system partners to guide the implementation and use of virtual modalities in outpatient hospital care, with equity as a central consideration.

Indexed as

TelemedicineAustraliaHumansVideoconferencingDigital health.Healthcare accessHealthcare equityHealthcare outcomesStudy protocolTelehealthVirtual careVirtual care integration

Identifiers

PMID40790486
PMCPMC12337380

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.