ReviewJMIR human factors2025
Human-Centered Design and Digital Transformation of Mental Health Services.
Review in JMIR human factors, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
2 citing papers in PubMed.
- User Experience and Early Clinical Outcomes of a Mental Wellness Chatbot for Depression and Anxiety: Pilot Evaluation Mixed Methods Study.JMIR formative research · 2026Article
- Digital Phenotyping for Adolescent Mental Health: Feasibility Study Using Machine Learning to Predict Mental Health Risk From Active and Passive Smartphone Data.Journal of medical Internet research · 2026Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Mental health services face a multitude of challenges, such as increasing demand, underfunding, and limited workforce capacity. The accelerated digital transformation of public services is positioned by government, the private sector, and some academic researchers as the solution. Alongside this, human-centered design has emerged as a guiding paradigm for this transformation to ensure user needs are met. We define what digital transformation and human-centered design are, how they are implemented in the UK policy context, and their role within the evolving delivery of mental health services. The involvement of one of our coauthors (DP) in the design and delivery of these policies over the past 5 years provides unique insights into the decision-making process and policy story. We review the promises, pitfalls, and ongoing challenges identified across a multidisciplinary literature. Finally, we propose future research questions and policy options to ensure that services are designed and delivered to meet the mental health needs of the population.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.