Impact of Initial Cardiology Telemedicine Evaluation on Follow-Up Visits for Common Conditions: Quasi-Experimental Study.

Background: Telemedicine use has increased significantly in cardiology clinics, but the impact of initial telemedicine evaluation on total visit usage is unknown. Objective: This study aimed to determine the effect of initial telemedicine evaluation on the number of follow-up visits within 6 months for common cardiovascular conditions at an academic health system. Methods: Electronic health records data were extracted for general cardiology visits. New patient visits (NPVs) were included occurring from June 1, 2020, to May 31, 2023, for 10 common cardiovascular conditions-atrial fibrillation or flutter, chest pain, coronary artery disease, dyslipidemia, dyspnea, heart failure, hypertension, palpitations, preoperative evaluation, and syncope or dizziness. The effect of initial telemedicine versus in-person evaluation on follow-up visits within 6 months was assessed using a 2-stage least squares instrumental variable model with the proportion of clinician telemedicine use as the instrument and adjustment for patient and visit characteristics. Results: There were 5528 NPVs conducted by 40 general cardiology clinicians during the study period. The average patient age was 56 (SD 17.5) years, 54.2% (2998/5528) were female, 43.2% (2389/5528) were non-Hispanic White, 24.7% (1368/5528) were Asian, 13.8% (761/5528) were Hispanic, 34.4% (1904/5528) were on Medicare, and 13.2% (729/5528) were on Medicaid. Of the NPVs, 53.5% (2959/5528) were conducted via telemedicine (2814/5528, 50.9% via video and 145/5528, 2.6% via phone). Telemedicine use for NPVs ranged from 0% to 100% (N=40) across individual clinicians. The average number of follow-up visits was 57 visits per 100 patients within 6 months across all diagnosis groups. Patients receiving telemedicine NPVs were more likely to have telemedicine follow-up visits than those receiving in-person NPVs (1354/1619, 83.6% vs 680/1533, 44.4%). In the instrumental variable analysis, the impact of initial telemedicine evaluation differed by presenting condition. There was an increase in follow-up visits for patients with syncope or dizziness (29.8 visits/100 patients, 95% CI 6.4-53.1), palpitations (34.9 visits/100 patients, 95% CI 18.6-51.1), chest pain (36.9 visits/100 patients, 95% CI 18.5-55.2), and dyspnea (37.0 visits/100 patients, 95% CI 11.8-62.0). There was a decrease in follow-up visits for patients with coronary artery disease (-29.5 visits/100 patients, 95% CI -50.3 to -8.6) and dyslipidemia (-24.5 visits/100 patients, 95% CI -40.2 to -8.8). There was no significant effect for patients presenting for atrial fibrillation or flutter, heart failure, hypertension, and preoperative evaluation. Conclusions: The effect of initial telemedicine evaluation on follow-up visits varied significantly by presenting condition in this cardiology practice. Telemedicine use resulted in increased follow-up visits for patients presenting with symptomatic complaints, while for those presenting with chronic conditions, there was no significant effect or a decrease in visits. Future studies should assess strategies to target initial care modalities to appropriate patients in cardiology clinics with early in-person evaluation for symptomatic patients.