Evidence map›Paper›PMID 40762875›Full record

ArticleJournal of general internal medicine2026

Clinician Perceptions of Virtual Scribe Use: A Survey Study.

Kriti Prasad, Michelle Frits, Christine Iannaccone, Edward R Melnick, Jianyi Zhang, Aqsa Mugal, Stuart Lipsitz, Michael Healey, Christopher Holland, Richard Snyder and 4 more

Abstract read
In one paragraph

Article in Journal of general internal medicine, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Observational
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

14 authors.

Kriti PrasadBoston Medical Center, Boston, MA, USA. kriti.prasad@bmc.org.
Michelle FritsDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.
Christine IannacconeDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.
Edward R MelnickDepartment of Emergency Medicine, Yale School of Medicine, New Haven, CT, USA.
Jianyi ZhangDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.
Aqsa MugalDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.
Stuart LipsitzDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.
Michael HealeyDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.
Christopher HollandMass General Brigham, Boston, MA, USA.
Richard SnyderMass General Brigham, Boston, MA, USA.
Christine SinskyAmerican Medical Association, Chicago, IL, USA.
David TingHarvard Medical School, Boston, MA, USA.
David W BatesDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.
Lisa RotensteinDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundVirtual scribes are being explored as documentation support tools to reduce physician burden and enhance physician experience.

objectiveTo characterize the relationship between virtual scribe use and physician wellbeing and identify physician characteristics associated with benefitting from virtual scribe support.

designCross-sectional mixed-methods survey study.

participantsA total of 113 ambulatory care physicians at a large, academic health system who used a virtual scribe from 2017 to 2023. MAIN MEASURES: A 14-item survey assessed the perceived impact of virtual scribes on clinician satisfaction, wellbeing, and relationships with patients. Chi-square tests and multivariable analyses assessed associations between these outcomes and key predictors (gender, specialty, years in practice, clinic session frequency per week, years of scribe use). Qualitative analyses of free-text survey comments identified key major and minor themes regarding clinician experiences with virtual scribes. KEY

resultsOf 430 eligible participants in the virtual scribe program, 113 physicians responded to the survey (response rate 26%), the majority of whom were female (68%), from primary care specialties (78%), and had used a scribe for at least 2 years (60%). Sixty-six percent reported improved wellbeing and 61% noted enhanced relationships with patients with virtual scribe use. Non-primary care physicians were more likely to report enhanced satisfaction (aOR 10.12 [2.06, 49.62]), wellbeing (aOR 34.60 [5.26, 227.64]), and relationship with patients (aOR 6.34 [1.24, 32.34]). Males also had increased odds of improved satisfaction (aOR 3.62 [1.19, 11.05]) and relationship with patients (aOR 4.71 [1.25, 17.78]). Qualitative themes included scribe service-related issues, documentation concerns, and provider-scribe workflow impacts.

conclusionsMost clinicians using virtual scribes reported improved wellbeing and perceived relationship with patients. Non-primary care physicians and male physicians specifically had a greater likelihood of endorsing improved overall wellness with virtual scribe use. Future work should explore differential satisfaction with virtual scribe use between primary care and non-primary care specialties.

Indexed as

Attitude of Health PersonnelDocumentationElectronic Health RecordsPhysiciansAdultCross-Sectional StudiesFemaleHumansMaleMiddle AgedSurveys and Questionnairesburnoutphysician satisfactionvirtual scribeswellbeing

Identifiers

PMID40762875
PMCPMC13083578

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.