Evidence map›Paper›PMID 40760372›Full record

Observational studyJournal of general internal medicine2025

Telemedicine and Primary Care Access: A Cross-sectional Observational Study of Patients Using Only Telemedicine.

Aaron A Tierney, Jie Huang, Anjali Gopalan, Emilie Muelly, Ilana Graetz, Loretta Hsueh, Mary E Reed

Abstract readObservational Study
In one paragraph

Observational study in Journal of general internal medicine, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Aaron A TierneyKaiser Permanente Northern California Division of Research, Pleasanton, CA, USA. Aaron.a.tierney@kp.org.ORCID 0000-0002-9297-9345
Jie HuangKaiser Permanente Northern California Division of Research, Pleasanton, CA, USA.
Anjali GopalanKaiser Permanente Northern California Division of Research, Pleasanton, CA, USA.
Emilie MuellyThe Permanente Medical Group, Santa Clara, CA, USA.
Ilana GraetzRollins School of Public Health, Emory University, Atlanta, GA, USA.
Loretta HsuehDepartment of Psychology, University of Illinois at Chicago, Chicago, IL, USA.
Mary E ReedKaiser Permanente Northern California Division of Research, Pleasanton, CA, USA.

Funding

Agency for Healthcare Research and Quality Safety Program for Telemedicine HS025189
6 · The paper itself

Abstract

backgroundFuture telemedicine reimbursement is uncertain. Knowing which patients may be most reliant on telemedicine can help assess its value.

objectiveTo identify the patient characteristics associated with using only telemedicine for primary care.

designCross-sectional observational study of individuals who had multiple primary care visits in 2022. PATIENTS: A total of 1,151,984 adult patients with two or more primary care visits seeking care at a large integrated health system in Northern California in 2022. MAIN MEASURES: Primary care visit modality (only telemedicine, or any in-person); associations (in adjusted percentages) between characteristics and the likelihood of accessing primary care via telemedicine only. KEY

resultsMost patients (n = 812,581, 70.5%) used telemedicine in 2022, with 55.1% (n = 635,208) having both telemedicine and in-person visits, and 15.4% (n = 117,373) having only telemedicine visits. As adjusted percentages, 23.5% of patients 18-44 years old (95% CI, 23.3-23.6%) used only telemedicine primary care visits, a significantly higher proportion than younger (< 18-4.7%; 95% CI 4.6-4.8%) or older age groups (45-64-17.6%; 95% CI 17.5-17.8%; 65-74-13.4%; 95% CI 13.2-13.5%; 75 + -14.5%, 95% CI 14.3-14.7%). Patients who were female (16.6%, CI 16.5-16.7% vs. male 13.8%, 95% CI 13.8-13.9%), Black (17.0%, 95% CI 16.9-17.3% vs. White 15.5%, 95% CI 15.4-15.6%), living in low-SES neighborhoods (15.8%, 95% CI 15.6-15.9% vs. higher 15.4%, 95% CI 15.3-15.4%), with longer drive times to clinic (11-20 min-15.4%, 95% CI 15.3-15.5%; 20 + min-17.7%, 95% CI 17.5-17.8%) or with a clinic parking fee (16.7%, 95% CI 16.5-17.0% vs. free 15.3%, 95% CI 15.2-15.4%) were more likely to only use telemedicine to access primary care.

conclusionsTelemedicine may have facilitated access to primary care for patients that have barriers to in-person care.

Indexed as

Health Services AccessibilityPrimary Health CareTelemedicineAdolescentAdultAgedCaliforniaCross-Sectional StudiesFemaleHumansMaleMiddle AgedYoung Adultaccessprimary caresocial determinants of healthtelemedicine

Identifiers

PMID40760372
PMCPMC12586742

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.