Evidence map›Paper›PMID 40739516›Full record

ArticleBMC medical education2025

The effects of communication training on communication competence - a 360° evaluation.

Lisa Zöll, James Deschner, Anke Hollinderbäumer, Thomas Nowak, Tamara Zajontz, Lina Behling, Sabine Fischbeck, Uwe Schmidt, Thekla J Pfeiffer-Grötz

Abstract read
In one paragraph

Article in BMC medical education, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Lisa ZöllDepartment of Periodontology and Operative Dentistry, University Medical Center, Johannes Gutenberg University, 55131, Mainz, Germany. lisa.zoell@unimedizin-mainz.de.
James DeschnerDepartment of Periodontology and Operative Dentistry, University Medical Center, Johannes Gutenberg University, 55131, Mainz, Germany.
Anke HollinderbäumerUniversity Medical Center, University of Mainz, Rudolf Frey Lernklinik, 55131, Mainz, Germany.
Thomas NowakUniversity Medical Center, University of Mainz, Rudolf Frey Lernklinik, 55131, Mainz, Germany.
Tamara ZajontzCenter for Quality Assurance and Development (ZQ), Johannes Gutenberg University Mainz, 55124, Mainz, Germany.
Lina BehlingCenter for Quality Assurance and Development (ZQ), Johannes Gutenberg University Mainz, 55124, Mainz, Germany.
Sabine FischbeckDepartment of Psychosomatic Medicine and Psychotherapy, Medical Psychology and Medical Sociology, University Medical Center, Johannes Gutenberg- University, 55099, Mainz, Germany.
Uwe SchmidtCenter for Quality Assurance and Development (ZQ), Johannes Gutenberg University Mainz, 55124, Mainz, Germany.
Thekla J Pfeiffer-GrötzDepartment of Periodontology and Operative Dentistry, University Medical Center, Johannes Gutenberg University, 55131, Mainz, Germany.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Communication skills training is essential in dental education, but training effects are often difficult to detect. The aim of this study was to assess the effect of communication training through 360° evaluation. To this end, 127 dental students were questioned with their treatment partners, their course assistants and their patients. 35 male and 92 female students took part in the study from April 2021 to February 2022.The students' self-assessment of their communication skills was carried out using a questionnaire at two different points in time. In addition, external assessments of communication skills were obtained from treatment partners, course tutors and patients at one point in time. A five-point Likert scale was available to all participants.Our study shows that communication training in dental curriculum improves the students' self-assessment of their communication skills. In addition, some effects were also measurable in the external assessment by the treatment partners and the course tutors. The patient survey showed very good results in both groups.In summary a one-time communication training course significantly improves students' self-perception of their communication skills, especially when it comes to more complex skills such as conversation structure and nonverbal communication. Treatment partners and course tutors also confirm improvements, while patients were unable to perceive any differences. The study shows that simple skills can be improved even without training, but complex skills require targeted training. However, longer training and further research are needed for sustainable behavioral changes and objective assessments.

Indexed as

Clinical CompetenceCommunicationEducation, DentalStudents, DentalAdultCurriculumFemaleHumansMaleSelf-AssessmentSurveys and QuestionnairesYoung Adult360° evaluationCommunication skillsDental curriculumDental education

Identifiers

PMID40739516
PMCPMC12312342

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.