Evidence map›Paper›PMID 40726123›Full record

ArticleScandinavian journal of primary health care2026

Organisational and social work-environment experiences after care manager implementation: a repeated cross-sectional study in Swedish primary care.

Pia Augustsson, Eva-Lisa Petersson, Cecilia Björkelund, Sven Persson Kylén, Carl Wikberg

Registry-linked trialAbstract read
In one paragraph

Article in Scandinavian journal of primary health care, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT02378272 (RCT on Care Manager Organization for Management of Mild-moderate Depression in the Primary Care Setting, Sweden), which is not on this map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT02378272 nacompletednot on this map

RCT on Care Manager Organization for Management of Mild-moderate Depression in the Primary Care Setting, Sweden

TypeinterventionalSponsorGöteborg UniversityRan2014 to 2018Enrolled376ConditionsDepressionArmscare manager for depression
3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Pia AugustssonGeneral Practice/Family Medicine, School of Public Health and Community Medicine, Institute of Medicine, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.ORCID 0000-0002-4698-4151
Eva-Lisa PeterssonGeneral Practice/Family Medicine, School of Public Health and Community Medicine, Institute of Medicine, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.ORCID 0000-0002-6912-5181
Cecilia BjörkelundGeneral Practice/Family Medicine, School of Public Health and Community Medicine, Institute of Medicine, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.ORCID 0000-0003-4083-7342
Sven Persson KylénRegion Västra Götaland, Research, Education, Development and Innovation (REDI), Primary Health Care, Gothenburg, Sweden.ORCID 0000-0002-2321-6248
Carl WikbergGeneral Practice/Family Medicine, School of Public Health and Community Medicine, Institute of Medicine, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.ORCID 0000-0002-6494-5922

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionPrimary care centers (PCCs) are the foundation of healthcare, requiring a supportive work environment for quality care and personnel well-being. To address rising common mental disorders (depression, anxiety, stress-related disorders) care managers were introduced in Region Västra Götaland in 2015 and are now established in 175 PCCs, supported by clinical and economic benefits. This study explores changes in the organisational and social work environment experienced by PCC personnel five years post-implementation of care managers at two points: 2016/17 and 2021/22. MATERIALS AND

methodsThis repeated cross-sectional study was conducted as an open cohort at 36 strategically selected PCCs in 2016/17 and 2021/22. Although the personnel varied, consistent instruments were used. Descriptive statistics and cross-tabulations examined differences in the organizational and social work environment at the two periods.

trial registrationNCT02378272, 2015-02-02. Retrospectively registered.

resultsFamiliarity with the care manager function increased from 72% in 2016/17 to 79% in 2021/22. Motivation to collaborate increased by 80%, reflecting a 62% higher willingness compared to 2016/17. Personnel's knowledge and motivation were significantly associated with perceived improvements in the work environment. These improvements were consistent across gender, age, PCC size, and geographic location. Personnel at smaller PCCs reporting slightly greater improvements, with some age-related variation.

conclusionsHaving a care manager on site may have limited direct impact on individual work or perceptions of the work environment. However, increased knowledge of the function appears to strengthen collaboration collegial support within the PCC, indicating positive changes in the social and organisational work environment.

Indexed as

Primary Health CareSocial WorkWorkplaceAdultCross-Sectional StudiesFemaleHumansMaleMiddle AgedMotivationSwedencare managerCollaborative careorganisational and social work environmentpersonnelPrimary health care

Identifiers

PMID40726123
PMCPMC12918284

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Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.